Here are 70 repetitive jobs you can outsource to skilled virtual assistants!
Arielle Calanas27 August 2024
Hire expertly trained VAs driven by a mission to donate 10% of our profits to charity, adding value and impact to your business.
Hire the top 10% of VAs
We process only the top 10% of available remote talent and we upskill them further with performance trackers, in-house workshops, benefits and more
Save up to 70% on operational costs
Avoid the additional expenses of office space, equipment and higher rates when hiring locally.
Outsource securely
With 10+ years in the industry, our Australian management sets the standard for ethical virtual assistant outsourcing.
50% of executives identify talent acquisition as their top challenge in meeting strategic priorities
Fluctuations in the quality of work delivered by VAs lead to extra supervision
Handling sensitive information remotely can lead to breaches if not managed with protocols
Hiring VAs without proper procedure often leads to skill mismatches
Misalignment in work hours and cultural differences can disrupt workflow and communication
You can outsource to virtual assistants —the right way
At Outsourcing Angel, it’s not just about finding a virtual assistant with the right skills. We handpick experienced virtual assistants who aren’t just great at what they do but also align with your company’s values and culture.
Guaranteed Quality
We ensure consistency in VA work quality through workshops and continuous performance evaluations. Our management systems are designed to minimise the need for your supervision.
Precision Matching
With our rigorous VA selection process, we carefully match a remote hire to your specific needs and provide them with tailored guidance to meet your unique business requirements.
Secure & Seamless Integration
We prioritise your security by implementing confidentiality agreements and data protection protocols, while bridging any cultural and time zone differences.
A range of premium virtual assistant outsourcing services
Whether you need help with marketing, operations, or something else, our virtual staff in the Philippines come with years of experience to make a real difference in your business.
Social Media Management
Digital Marketing
Customer Service
Administration
Copywriting
Graphic Design
Project Management
eCommerce
Email Marketing
LinkedIn Management
Sales Support
Lead Generation
Experience 16% higher revenue.
Companies with flexible work options saw 16% higher revenue growth over the past three years versus those with stricter office policies.
Source: Forbes Australia
Why find your VA with us?
Working with us aligns your operations with global sustainability goals and top-tier support.
Aligned with 5 Sustainable Development Goals
Our outsourcing company is purposefully aligned with 5 of the United Nations’ 17
Sustainable Development Goals (SDGs).
Experienced virtual assistants
Our 6-step recruitment process is strict. We only screen fluent English-speaking VAs who are well-educated, adaptable, reliable, and with a proven record in virtual assistance.
Holistic support
You’ll have consultation access to our admin team who are experts in marketing, AI, business software, SEO, social media and more. Our management team is located in Australia and can support you in your time zone seamlessly.
Client Happiness Guarantee
If your VA isn’t the right fit for any reason, we’ll pause your service and find you another VA at zero additional cost. Plus, you’ll get 1 week of free VA service! This is to help you get settled with your new VA.
How it works
4 steps to hire your dedicated VA
Book a free Discovery Call
Discuss your goals and challenges with our business outsourcing strategists.
Pre-screening process
Our full-fledged recruitment team will filter CVs and start the rigorous screening process.
Interview Stage
Interview the top candidates pre-selected by our team (we will be present during the interviews to assist you).
Enjoy time freedom
Choose your most preferred candidate and we will conduct the orientation and onboarding assistance for your new VA.
We’ve helped 500+ companies regain at least 20 hours per week.
“A cut above the rest…”
Having worked with different agencies in the past, Outsourcing Angel has been a cut above the rest! From initial screening of candidates to helping us systemise/automate many of our processes to be VA-ready, the OA team have been client outcome-focused the whole way.
- Ricky Chau
Managing Director, Taste Studios
EO Member Adelaide
⭐⭐⭐⭐⭐
“[My VA] is certainly someone I could trust with my life.”
[VA Donna] is certainly someone I could trust with my life [and] I know she knows what to do…I don’t have any issues whatsoever and she’s always been wonderful. She has great ideas I just couldn’t think of ‘cause she’s operating from a different angle.
- Barbara Braithwaite
Principal Speech Pathologist, Safe Swallowing Australia
⭐⭐⭐⭐⭐
“OA can provide the support any business needs”
Outsourcing Angels has added value across our business from improving customer service to optimising collections.
We have worked with multiple VAs within OA who have a range of skills that seem to be able to fit any requirement.
- Mark Newstead
Chief Operating Officer, Butn
⭐⭐⭐⭐⭐
“The peace of mind, to me, is just invaluable.”
With Outsourcing Angel, there was a manager who managed the process with us and made sure that our new VA was a really good fit for us. And because I had all these processes in place, we were very clear on what the VA needed to do. It was a really easy process.
I have a lovely person who is being supported properly and being paid a living wage, doing the work that I need her to do in a timely fashion and does it well, and I get the impression actually likes her job—that peace of mind, to me, is just invaluable.
- Nina Froriep
Chief Video Democratizer, Clock Wise Productions
⭐⭐⭐⭐⭐
“Best I have ever dealt with in the BPO industry!“
Absolutely thrilled with the service provided by Outsourcing Angel! From start to finish, their team demonstrated exceptional professionalism, efficiency, and expertise. The customer support is top-notch, always available, friendly, and incredibly knowledgeable[…] Communication was clear and transparent throughout, and they consistently delivered on their promises. Their dedication to quality and customer satisfaction truly sets them apart. They operate like a well-oiled machine[…] I can’t recommend Outsourcing Angel enough for anyone looking to elevate their business operations. Five stars all the way!
- Jason Tan
General Manager, Watch Smoke Alarms
⭐⭐⭐⭐⭐
Need a summary on outsourcing?
Grab our free eBook and find out 100 tasks a VA can do for you, a computation of VA costs, and the benefits they bring based on evidence.
Featured Blog Articles
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Arielle Calanas23 August 2024
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Arielle Calanas26 June 2024
Frequently Asked Questions
If you can’t find the answer you’re looking for, simply contact us and one of our friendly staff members will be in touch with you within 1 business day.
I want to outsource to a virtual assistant in the Philippines, how do I get started?
Here’s how you can get started:
1. Discovery Call — Book a FREE consultation with our Business Outsourcing Strategist and give us an overview of everything you’re looking for in a VA.
2. Virtual Assistant Recruitment — We will start interviewing the candidates that meet your requirements and create a shortlist of options for you. This process usually takes around 1-2 weeks.
3. Interview — After shortlisting, you have two weeks to review the applicants. We always recommend our clients to have at least meet our VAs via video call when reviewing them for the job. Our virtual managers will facilitate this call to ensure no crucial questions are missed.
4. Hiring — When you’re ready, we’ll hire the Virtual Assistant and take them through onboarding, orientation and set-up. We’ll formally introduce them to our team and yours and help set up all the expectations, so everyone is on the same page.
5. Ongoing support — From here on, you will start working with your Virtual Assistant with the support of your Outsourcing Angel team to assist you in the initial ‘nesting period’ to avoid any miscommunications or misunderstandings.
6. Regular check-ins & Benefits — Our team will also have regular meetings and performance reviews and provide company benefits for your Virtual Assistant to ensure their happiness and to get all your tasks done the way you want them.
How do you select the best Virtual Assistant?
For over ten years, we’ve fine-tuned a very rigorous Virtual Assistant Recruitment process which we share in detail on our ‘How we hire’ page. Our Virtual Assistants are carefully vetted from our existing talent pool or VA connections.
These candidates are only shortlisted to you once they’ve successfully completed technical and personality assessments and passed the Panel Interview Stage with our HR Manager, General Manager and Subject Matter Expert. We’ll then facilitate an interview between you and your selected candidate(s), which usually takes about 30 minutes.
Once you’re happy with your chosen candidate, we’ll look after the VA Orientation and set up your Virtual Assistant with all the work perks to keep them motivated and dedicated to you long-term. This includes pre-paid healthcare benefits, rewards & bonuses, monthly meet-ups, upskilling workshops, mentorship and more.
What types of roles can be outsourced to a Virtual Assistant?
You can outsource almost anything to a Virtual Assistant as long as you’re clear with what, when and how you want things done (we can help you with that!). Here are examples of what our Virtual Assistants can do. Our clients will usually hire a Virtual Assistant experienced in many areas, such as Admin, Customer Support and Social Media.
Who trains the Virtual Assistant?
Our job is to find and vet Virtual Assistants that already have the experience and skills your business requires so they can hit the ground running. We also provide in-house upskilling workshops on various topics for your chosen VA.
We also have a Virtual Assistant central where hundreds of our Virtual Assistants share best practices, tips and tricks.
There is also a Client Resources Hub where we have recommendations, master guides, best practices and how-to’s for tools such as Slack, Hubspot, Canva, Asana, Trello, Active Campaign, Click up, YouTube, LinkedIn, Instagram etc.
You will need to train your chosen Virtual Assistant on any of your business-specific software and processes.
What timezone and hours do they work?
During your FREE Discovery Call, we’ll need you to be clear on the work hours and timezone in which you expect your Virtual Assistant to be online. These will be the expected work hours and we will only put forward a Virtual Assistant who can meet your expectations.
What kind of support do I get when I outsource to the Philippines?
We look after the entire outsourcing process for our clients end-to-end, which includes hiring, orientation, set-up, project management, HR, payroll and perks.
In the first three months with your Virtual Assistant, our Virtual Operations Manager (VOM) will oversee your relationship with your Virtual Assistant to provide you with ongoing support.
After your initial three months, our Customer Support Team is available to assist. You’ll also always have access to our Aussie Team for urgent matters.
If, for any reason, you’re unhappy with your Virtual Assistant, we’ll find you a replacement for no extra charge and provide one free week to help you get settled with your new VA.
How much does it cost to work with a Virtual Assistant?
The price will vary depending on the experience, skill and hours required for the job. Once you’ve completed your Discovery Call, we will clarify these details with you.
What if I'm not happy with my Virtual Assistant?
If, for any reason, your Virtual Assistant isn’t a right fit, we’ll find you another Angel at zero additional cost to you.
That guarantee is lifetime — it doesn’t matter if you decide your VA isn’t a good fit in the first month or two years down the track.
We’ll pause your service as we work with you to find a brand-new Virtual Assistant. As part of our rehiring process, we’ll also cover an additional week of free service to allow your new Virtual Assistant time to transition into your business.
Once I decide who to hire, how soon can they start?
24 hours after the completion of your Discovery Call, we’ll send you a proposal with our proposed VA Recruitment Strategy. As soon as you have approved everything and you’re all set up as a client, it’ll take 1 – 3 weeks to recruit a Virtual Assistant for you (recruitment time will depend on the role, please indicate to us if you require someone urgently).
What kind of business process outsourcing in the Philippines do you offer?
These are the most common business processes we help our clients with:
- client onboarding
- managing follow-ups and proposals
- processing online orders
- social media workflows
Streamlining these processes allows you to delegate to a Virtual Assistant more efficiently.
Do you provide outsourced contact center services?
Our customer service VAs can take on your customer support tasks, such as answering enquiries on social media, dealing with concerns, following up on appointments, and more.
For a complete list of what our VAs can do, please visit our ‘What can Virtual Assistants do?’ page.
Quality work requires quality virtual assistants
Experience the difference that quality virtual assistants can make—only at Outsourcing Angel.
