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Want to find the best Virtual Assistants for sales?

They might not be telling you this, but your sales reps may be struggling to find time for crucial tasks that drive revenue. 🫢

In fact, 90% of companies feel the need for multiple lead enrichment tools—just to help sales teams out with prospecting!

But with an experienced Virtual Assistant, you will have all the support you need to turn those prospects into paying customers.

Want to maximise your sales team’s productivity and generate more revenue? Hire a Sales Virtual Assistant today!

P.S. You can save up to AUD 40,000 per year if you hire a Sales VA with Outsourcing Angel (instead of hiring a local staff). 😉

Best virtual assistant for sales

The best virtual assistant for sales performs a variety of tasks, including lead generation, customer relationship management, and more.

They ultimately serve as your customers’ advocate so you can serve them as best as possible every step of the way. 💯

With them on board, your sales team can finally focus on what they do best: selling!

Here’s a breakdown of what Sales Virtual Assistants can do:

Sales Support

  • Lead generation
  • Pre-sales questions and follow-ups
  • Post-sales check-ins
  • Reach out to old/dormant customers
  • Background research on leads
  • Live Chat and Instant Messenger
  • Manage phone enquiries
  • Populate sales reports
  • Finding new sales opportunities
  • Connecting with leads on social media

Customer Service

  • Answer customer enquiries
  • Create and update customer support scripts
  • Processing orders
  • Online community management
  • Send emails and newsletters to subscribers
  • Posting to forums and blogs
  • Processing unsubscribe requests
  • Respond to forums/boards
  • Billing and technical support
  • Moderate comments and reviews
  • Update customer records
  • Create customer accounts and logins

Customer Relationship Management

  • Managing high-value customers
  • Developing and maintaining relationships with key stakeholders
  • Serving as a customer advocate by providing feedback to the team to improve and better solve customer’s challenges
  • Generate progress reports for the client and work with our data analyst
  • Customer onboarding
  • Track important dates (e.g birthdays, anniversaries)
  • Organise cards and gifts
  • Set and schedule appointments
  • Confirm appointments and attendance
  • Send reminders about calls and meetings

Criteria for selecting the best virtual assistants for sales

Already on the lookout for the best virtual assistant for sales?

Choosing the right one is no easy feat. It requires careful consideration of several critical factors to ensure you’re getting the best bang for your buck. 💸

Let’s dive right into them one by one!

#1 Availability

Struggling to manage your sales tasks alone? Sales Virtual Assistants can be at your beck and call, ready to jump in and help whenever you need them.

They should have fast responsiveness and the flexibility to work around your busy schedule. This makes them the ideal solution to free up your plate, if you’re an overwhelmed sales professional or business owner.

Whether you need hourly assistance or a more comprehensive package, the key is to find a VA whose availability fits your needs. So be patient in scouting for candidates!

#2 Affordability

If you’re on the hunt for a VA to help you crush your sales goals, then of course you should get a great deal.

But it’s equally important that you’re not sacrificing quality for affordability. 😬

With so many virtual assistants offering hourly rates, package deals, etc., finding the perfect balance between price and performance can be a daunting task.

That’s why it’s crucial to do your homework and research first!

#3 Technical skills

You shouldn’t have to deal with Sales VAs who don’t have the technical know-how to keep up with your needs.

The best virtual assistant for sales should be proficient in using essential tools like customer relationship management software, email marketing tools, and social media platforms.

And if they’re really, really good, they should also have the knack and willingness to learn new tools.

Especially with AI making life easier for your competitors! 🤖

Plus, if you’re in a business with specific technical requirements, finding a tech-savvy VA with those exact skills can make all the difference in your sales.

#4 Language proficiency

Are you doing business in different parts of the world? If so, you know how important it is to communicate effectively with your customers. 💬

A virtual assistant in sales who’s fluent in English is crucial. And if they know other languages—particularly in the regions where your business operates—then even better!

With their language proficiency, you can ensure nothing gets lost in translation and that everyone in your sales team is on the same page. This helps to build strong relationships with your customers and achieve your business goals!

Plus, if you want a VA to represent you in customer communications, then they can help you save time and energy.

…Leaving you with more space to focus on growing your business. 🌱

#5 Industry knowledge

When it comes to sales, having a VA who really knows their stuff is a game-changer.

It’s essential to find someone with a deep understanding of your industry, your products or services, and your target audience.

With that kind of knowledge in their toolkit, your virtual assistant for sales can help your sales team connect with customers, close deals, and exceed their goals.

Imagine having someone who’s always one step ahead, anticipating your team’s needs and providing the kind of insight that only comes from years of experience in your industry.

Sounds awesome, right? 🤩

So don’t settle for a one-size-fits-all approach. Get a virtual assistant who truly gets what you’re all about, and watch your sales soar!

Example of an ideal virtual assistant for sales

With so many traits and skills to look out for, you might think the best virtual assistants for sales are only one in a million.

Well, you’re wrong. 😅

And we know it because we have 10+ years of outsourcing VAs to hundreds of business owners. Our clients swear by the quality of service they’ve gotten from our VAs. 😉

Here’s an example of an ideal Sales Virtual Assistant: our VA Kris.

VA Kris is one of our full-time Sales VA, with over 12 years of experience in the field.

They’re skilled not just in sales tasks, but also in credit analysis, handling social media accounts, email management, conducting customer support services, and more!

And it’s those added skills on top of the expected competencies you should look for in your next Sales VA.

Want to know more about our VAs—a.k.a. our Virtual Angels? 👼 Click here!

How to hire a virtual sales assistant

Yes, our virtual assistants are so good that we call them angels.

But how do we find them, you ask? 🤔

At Outsourcing Angel, we have a unique 6-step recruitment process that ensures we match our clients with the right VAs.

And we’re not just talking about finding the best portfolio out there, either!

We also want to make sure that your potential VAs are the right fit for your company’s culture and values. 👌

Here’s the short version of our VA hiring process (if you want to know more, just click here!)


1. Strategy map

Our Outsourcing Specialist creates a Strategy Map for you based on your Discovery Call to outline all your VA preferences.

And within 24 hours after your call, we’ll take you through the Strategy Map including our VA recommendations and proprietary 4-Step GROW model.


2. Talent Pool Screening

Once you’ve approved the Strategy Map, our HR Manager will start the recruitment process by filtering through our talent pool and VA connections.

We then conduct a 1:1 pre-screening interview with the shortlisted candidates to cover skill proficiencies, technology, work history and availability.


3. Panel Interview

Once the candidates pass the pre-screening, we then conduct a Panel Interview with the following interviewers: Our HR manager, General Manager, and Subject Matter Expert whom we will select based on their experience with the role.


4. Client interview

Within 2 weeks, we’ll provide you with a shortlist of CVs best suited for the role so that you can select who you would like to have an interview with.

Our HR Manager will then organise the video meeting and sit in the call with you to ensure that all relevant interview questions are covered and expectations are properly set on both sides.


5. Orientation

When it’s orientation time, we’ll take your VA through their VA Work Agreement so that we can freely discuss:

  • Progress expectations
  • Terms and conditions
  • Timeline expectations

The VA must also agree to our Company Oath as our Guiding Principle in delivering our best work to clients.


6. Support & Benefits

Something we really pride ourselves on is our strong company culture.

This stems from the ongoing benefits and support that we provide for your VA, from annual company trips, mentorship opportunities, pre-paid healthcare cards, and more!

Want to hire a Sales Virtual Assistant by yourself instead?

It WILL be challenging. But here are some tips to make the hiring process more manageable:

  • Define the role: Many forget to do this! You should start by defining the role and responsibilities of your virtual sales assistant. This will help to attract the right candidates and ensure they understand what you expect of them.
  • Use job boards: Utilise online job boards to find virtual sales assistants with relevant experience and skills. Some popular job boards for VAs include Upwork, Freelancer, and Fiverr.

  • Conduct video interviews: Video interviews (compared to audio or text-only interviews) help to better assess your candidates’ communication skills, experience, and fit with the company culture.

  • Examine references thoroughly: Check references to ensure the virtual sales assistant has a track record of reliability and quality work. This is crucial to avoid any potential fake references or misleading information.
  • Set expectations: Remember to set clear expectations and guidelines for the candidates. This includes communication methods, work schedules, and performance expectations.


All these tips will make the hiring process more smooth-sailing—for you and your next VA for sales.

Virtual sales assistant salary

A virtual sales assistant salary depends on several factors, such as experience, skill set, and even the candidates’ remote location.

But on average, the annual cost of hiring a virtual sales assistant is only AUD 30,000.

IF they’re from the Philippines! 👍

With 13% of all VAs coming from the Philippines, the country has become the go-to destination for business owners (like you) to hire their virtual staff.

And compared to someone local, you’ll be saving up to AUD 35,000 by hiring them! 💸

The cost of living and pay rates vary by region, so it’s important that you consider the geographic location of your VA and the level of responsibility they will have.

Want to know why (and how) you should hire a VA from the Philippines? Here’s a free guide from us! 😀

What to include in sales virtual assistant job description

When creating a sales virtual assistant job description, it’s essential to include all specific details about the role, the responsibilities, etc.

You don’t want candidates showing up to interviews completely unprepared! 😟

Here are some key elements to include in a sales virtual assistant job description:

  • Job title and summary: Make sure your job title and summary are clear and concise. You want to make sure potential candidates understand what the role entails.
  • Job duties: Be sure to list all the specific duties and responsibilities that come with the position. From lead generation to data analysis, you want to ensure your Sales VA is well-equipped to handle it all. 💪
  • Qualifications: What qualifications should you be looking for in a virtual sales assistant? 🤔 Well, experience in sales is a must, along with proficiency in relevant software and tools. And let’s not forget about communication and organizational skills! These are essential for any employee, VA or not.
  • Availability and work schedule: Next, make sure your virtual sales assistant’s availability and work schedule align with your needs. You don’t want to hire someone who can’t commit to the hours you require. ⏰
  • Payment structure: Speaking of commitments, be clear about the payment structure for the job. Will it be an hourly rate or a flat fee? Make sure you specify this in the job description!
  • Company culture and values: At the end of the day, you want to find someone who gets your company culture and values. So make sure to provide information about your organisation’s mission and vision to attract candidates who share your passion.
  • Application instructions: Last but not least, don’t forget to talk about the application process and required materials, such as a resume and cover letter.

With these key elements in place, you’re sure to find the perfect virtual sales assistant for your business! 🥳

Overall, our main takeaway for you is this: choosing the right VA for sales can make a significant difference in the success of your sales team.

If you onboard the right candidate, you’ll not only support your sales team but help them smash KPIs left and right.

We’ve seen it happen again and again with clients!

So whether you need help with lead generation, customer service, or customer relationship management, don’t lose hope. There’s a VA out there who can meet your needs in the competitive world of sales. 👏

Hire a Sales Virtual Assistant today!

Want your sales team to hit KPIs left and right?

Hire a Sales Virtual Assistant today and turn those leads into paying customers—ahead of your competitors!

Arielle Calanas

Arielle is Outsourcing Angel’s resident copywriter. She has over 9 years of writing experience and graduated magna cum laude in Creative Writing from the University of the Philippines Mindanao in 2019. Currently, she crafts high-engagement content that reflects our brand voice, from client case studies to blog articles and more.