Salons that offer salon and/or spa services are people’s top choice when they want to relax, detox, and pamper themselves. It has become one of the easy escapes for those who want to get more in tune with their bodies. As a salon or spa owner, it is important to ensure that the location is free from distraction and noise. Otherwise, a soothing environment will not be achieved or worse, it may drive customers away.
It has also been found that a busy phone with constant ringing has a high chance of bugging customers. Moreover, there are other tedious tasks that might be left unattended especially if the owner and staff are busy attending to the customers in the lobby. This is one of the reasons why virtual assistants that can function as receptionists have become the newest essential in the world of salons and spas.
Clients that hire virtual assistants for their salon business delegate all-around tasks to help them manage the business more easily. Apart from receiving calls and doing schedulings about appointment bookings and inquiries, these also include maintaining the mailing and contact lists, and improving the business’ brand awareness through running social media accounts.
Managing Your Appointments, Giving You More Time To Focus On Other Things
Virtual salon assistants let owners save a lot of time while staying organised. Because you already have someone to take care of time consuming matters for you, you’ll be free to focus on how your business can improve further, or if you are a stylist, you will be given ample time to think of other awesome offers that will lure more customers into your salon and spa booth. While others are busy shifting from haircutting to answering phone calls and making appointments, with a virtual assistant, all you need to worry about is building that long lasting client relationship.
More Free Time
Another known benefit of hiring a virtual assistant for salons is that the owner will be saved from more loads, leaving them with more free time, which is vital during waking hours where customers may still pay a visit. This has been an obvious issue a lot of businesspeople are facing, even outside the salon industry, and luckily, it has been slowly addressed one way or another with the help of virtual assistants.
With the help of a virtual assistant, you will never need to be worried about missed opportunities. For instance, when a client calls up, you can nearly completely expect that your virtual assistant will automatically answer the phone for you using your greeting template. Should there be bookings or inquiries, your assistant will be prompt enough to answer these with courtesy. This way, you will be able to stay ahead of the competition.
Wider Target Market
Impressively, virtual assistants can do better than what a typical assistant does. They can be versed enough technically and intellectually about what needs to be done and how it should be done to make your business known to a wider audience. For instance, your virtual assistant can manage your social media account and ensure that a great bond between you and the people who interact with the page is built and maintained. You will be surprised with how simple gestures like greeting your Facebook friends or fans on their birthday will leave a smile on their faces, thus giving you a well earned good impression.
Firsthand Success …
A particular salon owner who decided to hire a virtual assistant was able to experience its perks:
– The assistant maintained her client list (which meant that duplicate entries were managed and current records were checked and updated whenever necessary)
– The virtual assistant handed out a plan for the proposed social media marketing and management project and content writing all for the salon’s brand awareness.
– The assistant came up with discount promos that eventually gathered more positive impressions.
Within months, a change in the customers’ responses was observed leaving the owner immensely satisfied.