Meet Our Virtual Assistants
Advanced Virtual Assistants
In addition to administrative and executive tasks, these Angels can assist with Advanced Marketing roles too







Work Information
- Design Instagram posts and stories in Canva
- Editing Instagram videos in iMovie
- Curate Instagram content from relevant sources
- Creating Instagram captions with tags and hashtags
- Managing Instagram calendar and scheduling posts
- Optimise Instagram profile with links and buttons
- Instagram engagement with relevant pages – Manage Instagram Inbox and comments
- Create visual business presentations
- Create business proposals
- Create brochures, calling cards, forms, etc
- Design Resource guides
- Optimise systems and processes
- Maintain intranet (Sharepoint site)
- Email management and customer support
- Maintain CRM (Active Campaign & MailChimp)
- Research
- Ad hoc tasks
Software & Tools








Client Testimonials

Abby THANK YOU. I can’t thank you enough right now but having you on team TFP has been the BEST thing ever; not just with you going above and beyond this last week, but since you joined our team.

I’ve looked at all the videos and your work is really impressive, far better than anything we can do!

Hi Abby, So glad I don’t have to provide content when you do it so well. I cannot keep up with the rather large list that is building on my desk here!
Education



Work Information
- Customer Support: Email, Facebook and Website
- Managing bookings and appointments
- Updating and managing calendars
- Creating data sheets, reports, and presentations
- Transcriptions
- CRM management and basic automation
- Managing Facebook, Instagram, Twitter and Linkedin
- Content Creation for Social Media Sites
- Video creation and basic editing
- Scheduling posts
- Invoicing
- Paying bills
Software & Tools















Client Testimonials

Thanks Gail – I am impressed with the videos you are posting as you answer some questions. The ladies are getting so much

Work Information
- Managing Facebook Page and Groups
- Managing Facebook engagements and inbox
- Creating and scheduling Facebook content calendar
- Designing Facebook Posts in Canva
- Curating Facebook Posts from relevant pages
- Facebook reports
- Facebook competitor research
- Google Ads
- A/B Testing
- Media Buying (Paid Ads)
- Blog/Article Writing
- Basic Graphics Editing
- Basic Video Editing
Software & Tools









Client Testimonials

Jenna it is great to have you working with us! You have really helped me over the last 6 months. I’d like you to also move into more website and advertising space shortly too. Here’s to the future!
Education



Work Information
- Managing LinkedIn Company Page and Profiles
- Managing and moderating community in LinkedIn Groups
- Managing and responding to InMail
- Moderating and responding to Connection Requests
- Source LinkedIn content from relevant pages
- Create LinkedIn content using Canva
- Moderating comments and reviews
- Engaging and following relevant LinkedIn Connections
- Managing all other social media channels: Facebook,
- Instagram, Pinterest and YouTube
- Scheduling social media content to all channels
- Moderating comments, posts, tags and reviews
- Managing and moderating Facebook Group Community
- Managing and responding to Direct Messages
- Basic video editing
- Posting and scheduling YouTube videos
- Creating YouTube Playlists
- Creating YouTube Cover Images using Canva
- Creating and scheduling Email Campaigns in Active
- Campaign and MailChimp
- Managing Lists and Subscribers in Active Campaign and MailChimp
Software & Tools









Client Testimonials

You are very good at what you do. It’s shown in our social media. Love it!!! Thank you for being you

Thank you Ces to be so awesome. I look back on what was published this year – it’s all product of dedication, full attention to details, following up and desire to learn.
Education


Work Information
- Meeting with clients to discuss content requirements and core messages
- Familiarising with the product, target audience, and competitors
- Applying keyword density and adapting to tone, style, and readability
- Presenting initial ideas to clients until content is approved
- Creating SEO content for blogs, product descriptions, promotional copy, and social media captions
- Developing on-site and off-site SEO campaigns
- Monitoring user and customer behaviors and competitive keywords
- Stay up to date with SEO best practices and algorithm updates
- Monitor SEO and user engagement and suggest content optimization
- SEO keyword reports
- Preparing financial statements, reports, memos, and invoices
- Answering emails from clients on queries and concerns
- Researching and conducting data for documents and presentations
- Accurately recording minutes from meetings.
- CRM Management
- Defining the most important social media KPIs
- Managing and scheduling social media content
- Measure the success of every social media campaign
- Creating social media captions and hashtags
- Staying up to date with the latest social media best practices
- Managing Facebook groups and member engagement
- Developing and designing documents, training manuals, flowcharts and procedures
- Co-ordinating teams and training staff
Software & Tools












Client Testimonials

Ivy, your creativity is Amazing!!

Thank you for taking everything on during this time. We appreciate you 🙏🏼

You bring so much value to our company every day, you have no idea how much easier you make our lives. The team in the clubs are so appreciative of you. But if there is any area that you’d like to grow in, we would LOVE to help as we know that we are always capable of achieving more 🙏🏼
Education



Work Information
- Manage bookings and appointments
- Update databases
- Manage calendars and schedules
- Making travel arrangements
- Creating data sheets, reports, and presentations
- Creating transcriptions
- Creating email marketing templates
- Managing Facebook, Instagram and LinkedIn
- Creating Social Media content and sourcing content
- Scheduling posts
- Invoicing and bills payment
- Cash flow and receipts tracking
Software & Tools








Client Testimonials

Awesome, thank you very much Anika – wow, today went by super fast. You are amazing. I appreciate your work!

Thank you so much for everything you have done for us so far, you have been amazing! We love having you as part of the team and are so grateful for everything you do!

I appreciate the good work you do
Education

Specialist Virtual Assistants
These Angels have the qualifications to assist with specialised Technical Tasks






Work Information
- Handling projects, such as Website project Social media post/banner design project Printing design projects and etc.
- Making sure projects completed on time and can communicate with clients well.
- Knows how to listen and cares about the opinions of the team.
- Keeping notes of the project deadline to know what project to prioritize.
- Willing to learn more
- Checking VA’s reports.
- Handling weekly and monthly meeting check
- Making sure VA’s don’t have problems working with their clients.
- Schedule team workshops for all.
- Handling client’s concerns about the VA.
- Design social media post and covers (IG, FB, Youtube, and Linkedin)
- Print designs such as a brochure, flyer, postcards, business cards and etc
- Ad banner designs – Newsletter design
- Logo designs
- Scheduling social media post using Later.com or SocialPilot
- Basic editing skills using Filmora
Software & Tools









Client Testimonials

OA is such a great asset to any business – both big and small. I would be completely lost without the help i receive each day from Anika and Alaila. Not only do they do wonders for the day-to-day runnings of my business, but they are such a valuable part of my team.
So happy with the service that OA provides, keep doing what you’re doing, it’s awesome! Thank you 🙂

My experience of working with Outsourcing Angel has been amazing. They made the process from finding the dedicated VA to match my requirements, hiring and managing VA, as seamless as possible. Really enjoyed working with Alaila. She’s been very helpful to my business. With here help, I gt to spend more time and focus on other important aspect of my business. It’s definitely a good investment for the growth of my business.
Education


Work Information
- Develop Website using Beaver Builder Plugin and Child Theme. Develop and maintain WordPress themes and plugins using Roots.io/Bedrock incorporating
- HTML5Boilerplate, Twitter Bootstrap 3, Foundation 5 Responsive CSS Grid System, and jQuery, jQuery Ajax.
- Use GIT or SVN for Source Control and SSH or Capistrano for deployment.
- Maintain PHP web applications with heavy database queries using WPDB class, OOP PHP, PDO, and Ajax.
- Set-up Google Analytics, Google Search Console, Google Tag Manager, and Google My Business accounts
- SEO Website Audit and recommendations using online SEO Tools such as Screaming frog and MyWebsiteAudit
- SEO keyword reports and industry research
Software & Tools






Education


Work Information
- Designing WordPress websites
- Designing logos brochures, flyers and social media layouts
- Editing videos for Facebook, YouTube, and Website
- Editing product and promotional videos
- Adding video effects, transitions, and watermarks
- Formatting videos to fit specifications of platforms
- Uploading videos onto hosting site
- Adding video subtitles
Software & Tools






Client Testimonials

I highly recommend Kriztian for any Web Development and Graphic Design projects! His skill and insight are readily apparent and his ability to deliver quality work exceeds expectations every time. I trust in him for his professionalism, communication, and work!

I was struggling managing my website and attending to the many tasks that a start up must manage. I engaged Kriztian to help me with the many tasks that I was not getting completed. Kriztian was fabulous. He has great design and website skills. He was able to rebuild my website and efficiently manage the many tasks I needed to get done. He was easy to work with and very prompt with his communication. I can highly recommend his services.

He was responsible for making updates and changes to our website, creating a goole sites intranet platform, creating video intros etc. He used his own creativity and was very helpful.
Ian’s work was great and we are sad to discontinue his services with us due to internal restructure changes in our company.
Education



Work Information
- Managing Social Media Calendars for Facebook, Instagram, Twitter, Pinterest, and YouTube
- Scheduling Social Media Content using Hootsuite, Later and Buffer
- Create Social Media Content using Canva
- Edit Social Media Videos using Windows Movie Maker
- Social Media Reports using Audience Insights, Supermetrics and Whatagraph
- Managing Social Media Messenger Bots and inbox inquiries
- Create Google Ads using Keyword Planner and AdEspresso
- Create and manage Facebook Ads
- Conduct competitor and audience research for Facebook Ads
- Conduct Search Engine Marketing research for website
- Create campaigns and automations in CRMs and Email Marketing platforms
- Integrate and automate Marketing processes with Zapier
- Managing WordPress website
- Create and managing ClickFunnels Pages
- Managing member profiles on MembersPro
Software & Tools












Client Testimonials

These guys have been a life saver. They set me up with Fiona Cruz and she has been a total weapon. Nothing but helpful and gets the jobs done that i ask her to in a timely fashion and goes above and beyond. She is a lovely person as well which of course helps! Thanks to meeting one of the co owners of Outsourcing angels in Melbourne, i signed up immediately and it has been a great decision and has paid for itself already. Thanks

Fiona is an asset to our team and is always more than willing to learn new skills and take on new tasks within the team. Some of the key characteristics that Fiona shows daily is her punctuality, dependability and her ability to work as a part of team but also autonomously considering she is working remote. Fiona has improved her technical skills dramatically and we are extremley supportive of her continual up-skilling and growth within our team. We are so lucky to have Fiona as a key team member and thank her so much for her hard work!

Happy 2 year anniversary! I honestly cannot do this job without you. Thank you so so much! It’s amazing that I can always rely on you. Thank you again Fiona!! PS dont go anywhere!
Education





Work Information
- Making sure that the data is accurate for all of our tracking files and software.
- Making sure that we have the correct information regarding our VAs and clients.
- Responsible for searching for applicants for new incoming clients.
- After the searching process, comes the initial interview phase which I’m also responsbile
- If the applicant passes, I will be endorsing him/her for a panel interview with our accounts manager
- Also responsible for preparing the va profiles to be sent to the client
- Manages the onboarding email for both client and VA
- Providing assistance whenever someone needs technical assistance relating to SEO, programming, and any other technical stuff
Software & Tools








Client Testimonials

Agree with your lineup – strong contenders whew! Good job recruitment

Nice work team!

Good job boys!
Education

Why outsource to us?
- Make An Impact: Join our mission to create home-based job opportunities for people in developing countries.
- Australian support staff: On-going HR & customer support
- HR & Payroll: We manage all payroll and performance management
- Quality talent pool: We only recruit highly skilled & English-speaking staff.
- Rehire & disruption cover: Free recruitment & rehire anytime you need.
- We work with your timezone: Get work done in your time.
- Money back guarantee: Working with us is risk-free