We only screen, interview and hire skilled offshore staff
We offer fast recruitment and replacement cover
We look after all HR, Payroll and Staff Bonuses
We monitor your VA’s performance and results
We provide on-going customer support
You can focus on the core of your business
Hire a Virtual Assistant and save thousands in your business costs
Running a business is a rollercoaster. One minute, your team is winning business-changing deals. Next minute, you’re picking spam out of your inboxes. Where does your team find the time to execute or craft strategies?
Growth-orientated businesses outsource the tedious, time-consuming tasks that destroy their productivity. You can do the same!
And the good news is that you don’t have to spend $70,000 or more on someone local when a Virtual Assistant could do the same tasks at less than half the cost.
| Example Roles | Annual cost of hire for local Australian Assistant |
Annual cost of hire for Philippines Virtual Assistant |
| Marketing Assistant | AUD$70,000 | AUD$30,000 (save $40,000/yr) |
| Executive Assistant | AUD$65,000 | AUD$25,000 (save $35,000/yr) |
| Social Media Managers | AUD$70,000 | AUD$30,000 (save $40,000/yr) |
You probably already knew that you could outsource to the Philippines for half as much or less than a local hire, but perhaps you worried there were strings attached to that. How would you manage someone abroad? How would you even begin to look for someone who’d work effectively with your team? But when you work with us, you don’t have to worry about any of that!
This is where Outsourcing Angel can help
You’re looking for salvation from low-level admin and marketing tasks. But that might mean losing more time sorting through hundreds of similar applications to set up a few interviews and, that’s not all you need to worry about.
How do you navigate the complex laws, tax implications and other uncertainties that turn up when you’re dealing with offshore recruiting?
Jenna Razal and Fiona Cruz
Virtual Assistant
Matchmaking you with the perfect Angel
Then, if you’re lucky enough to spot the diamond in the rough, you’ll need to onboard your brilliant Virtual Assistant, equip them and keep them engaged.
All that can feel like more than you have time for, that’s why our clients come to us. We understand their business needs and we know how to match them to Virtual Assistants with made-to-measure skills.
A system that works: Four steps to success
Perhaps you’ve heard our competitors make the same claim. You’ve heard someone else say they can find the best VA for your needs. And maybe they can, but hiring the right VA for your business is an important step. However, it’s not where our journey ends. We’ve built our team around a 4-step system to effectively partner with your business and ensure your success beyond the recruitment stage and through the whole relationship with your VA.
Roy Hanford
Founder and Director
Melbourne, Australia
Linh, Abby and the whole team at OA provide exceptional support, quality work and clear communication. I cannot recommend the organisation enough and if you haven’t engaged their services yet then you’re doing yourself and your business a disservice. ⭐️⭐️⭐️⭐️⭐️
GROW® with Outsourcing Angel
Outsourcing Angel specialises in hiring Filipino Virtual Assistants skilled in administrative work, social media and marketing. We have more than ten years of experience recruiting loyal, honest Virtual Assistants who want to work hard for their employers because we’ve matched them well.
And what sets us apart from other outsourcing agencies is our signature GROW® system — Guide, Recruit, Operate, Wholehearted.
Guide
You’ll be onboarded with our Operations Manager based in Australia. He’s managed remote teams for nearly a decade, so he and his team will be your guiding angels. They’ll ensure your company has everything in place to gain the most from outsourcing to the Philippines.
We’ll also provide you with additional resources like:
Client Resource Hub
Complete with templates, tools, checklists, procedures, guides and more
Virtual HQ Board
Purpose-built to help you document your processes for your Angel in an easy-to-use manner
VA Roadmap
Your step-by-step timeline to building your Angel up to become your helping hands, freeing you up to do what matters.
With our assistance, you’ll be set up for a successful relationship from the moment you find your Angel.
Recruit
While our Operations Manager prepares you to launch yourself to a new level of productivity, our six-step recruitment process will screen candidates for quality. We dig through the resumes so you don’t have to.
1. Strategy map
A Virtual Assistant who’s perfect for someone else might not be great for you. So we start with a Discovery Call to discuss everything you’re looking for in a Virtual Assistant.
2. Talent screening
We have one of the most diverse talent pools of any recruitment agency. However, you won’t have to spend hours scrolling through resumes. Our HR specialists will cull those resumes for you.
3. Panel interview
We won’t send you any resumes until we’re 100% of the fit. We get there by bringing together a panel of HR, operations and subject matter experts. The panel will pre-interview your strongest candidates.
4. Client interview
All that’s left is for you to decide on the Virtual Assistant who is the absolute best fit. We’ll send you the resumes of our shortlisted candidates. You give us the go-ahead and our HR Manager will organise interviews with your top three Virtual Assistant choices.
5. Orientation
Our General Manager will take your VA through orientation and onboarding. We’ll also handle the technical aspects so you don’t have to worry about a thing. This includes setting up platforms and systems to ensure your Virtual Assistant is ready for work from day one.
6. Support and benefits
Our team leader will take some of the training burden off your hands. With our help, your VA will get up to speed faster
With our assistance, you’ll be set up for a successful relationship from the moment you find your Angel.
You’re 100% covered by our
Client Happiness Guarantee!
We currently save our clients over 9,000 hours a month, thanks to our help in recruiting their perfect Virtual Assistant. That’s how we know our process works. But if for any reason your Virtual Assistant isn’t a right fit, we’ll find you another Angel at zero additional cost to you. That guarantee is lifetime — It doesn’t matter if you decide your VA isn’t a good fit in the first month or even two years down the track!
We’ll pause your service as we work with you to find a brand new Virtual Assistant. As part of our rehiring process, we’ll also cover an additional week of free service to allow your new Virtual Assistant time to transition into your business.
Operate
We understand that recruiting a Virtual Assistant is only step one of the entire process (or in our case, step two!) Now your new hire needs to learn to work with you. Their ability to operate alongside you and your team determines their success in your company, as well as whether you hit the goals you set out to achieve.
That’s why we built a team of experts with decades of experience to help bridge the gap between you and your Virtual Assistant.
Juvy Alvarez
Virtual Office Manager
Virtual Office Manager
Our virtual office manager will oversee the communication between you and your VA through your preferred channels such as Slack or WhatsApp. They will work with you to make sure miscommunications and misunderstandings are kept to a minimum.
Regular check-ins
You’ll never be left on your own. We’ll be checking in on you (and your VA) regularly. We’ll also bring along resources to help, as well as recommendations and conduct a SWOT analysis for your business. Our check-ins also give us the opportunity to address any concerns you or your VAs may be having.
Linh Podetti and Richard Phu
CEO and Operations Manager
Heidi Doan
Outsourcing Consultant
Access to our Subject Matter experts
Whether you need help with your Virtual Assistant or other business-related matters, our Subject Matter Experts are on-call to provide insight. With our guidance, you can create real-time freedom for yourself by evolving your Angel from a task-based employee to someone who can carry out decision-based work.
Wholehearted
Outsourcing Angel cultivates a supportive environment for our Virtual Assistants.
Professional network
Just as in large corporations, your Virtual Assistant is plugged into a network of VAs. They lean on each other’s expertise when they (or you) have a question.
Part of the family
Our Virtual Assistants are as much a part of our family as they’ll be a part of yours. We host team-building events and company trips, promoting high engagement and long-lasting relationships.
Attached to a mission
As a social enterprise, we encourage our Virtual Assistants to participate in our charitable work in the Philippines. They contribute towards helping communities rise above poverty. Our Virtual Assistants take pride in the contributions they’re able to make because they work for you.
Find the perfect Angel for you
We’ll match you with a Virtual Assistant with skills suited to your needs. Choose between a full-time or part-time VA to fit the demands of your business and schedule.
Executive Virtual Angel
An Executive Virtual Angel will keep your office running smoothly. They can take on administrative and marketing tasks, such as managing emails, scheduling appointments and delivering presentations.
Advanced Virtual Angel
As well as helping you stay on top of the admin, your advanced Virtual Angel can manage your social media platforms and keep you up to date with the latest trends. You can also count on an Advanced Virtual Angel to assist with basic content and video editing.
Specialist Virtual Angel
Specialist Virtual Angels can help bring your marketing campaigns to life as well as managing your admin. They have niche skills in areas such as graphic design, web developing, video editing and copywriting.
Our Packages
There are two ways in which our Virtual Angels can work with you.
These packages depend on the time required to complete the scope of work you need.
BEST VALUE
Freedom
(20 hrs per week)
Experience more freedom
with a dedicated angel for
20hrs per week
Paradise
(40 hrs per week)
Welcome to paradise! Your angel
works with you for a blissful
40hrs per week
Need help deciding?
Book a FREE Discovery Call with our Outsourcing Specialist for a 1-on-1 discussion about your needs.
What can Virtual Assistants do?
Executive Tasks
Administration
- Document storage and organisation
- Filter emails and manage spam
- Answer customer service emails and chat support
- Manage voicemail messages
- Set appointments and manage calendar
- Send client invoices and reminders
- Data entry in Word, Google Docs, CRM
- Add staff birthdays in calendar and send reminders
- Sent greeting cards and eCards
- Personal errands
- Making travel arrangements
- Making meeting and event arrangements
- Transcriptions
- Set reminders and follow-ups
- Organize and file documents
- Create spreadsheets and powerpoints
- Create and update reports
- Posting job ads and collecting resumes
- Research tasks
- Moderating blog comments
- PDF conversion, splitting and merging
- Posting job ads
Social Media
- Source and curate content for Social Media
- Schedule social media content using a scheduler
- Create and update social media accounts
- Update Social Media Groups
- Pinning content on Pinterest and newsfeeds
- Manage inbox and response rate
- Competitor research
- Moderate comments and reviews
- Upload YouTube Videos
Content Writing
- Data entry in Word, Google Docs, CRM
- Order video transcriptions
- Slideshare presentations
- Keynote presentations
- Uploading subtitles and closed captions
- Research topics and facts for blog article content
- Create eCards and greeting cards
Customer Support
- Customer enquiries
- Customer support, Live Chat & Instant Messenger
- Process online orders and returns
- Billing and technical support
- Online community management
- Post to forums and blogs
- Process unsubscribe requests
- Send emails, catalogs and newsletters to subscribers
Digital Marketing & Ads
- Set-up social media profiles
- Manage and respond to comments on ads
Research
- Industry Research
- Competitor Research
- Gather data for reports
- Research for guest articles/interviews
- FAQs research
- Research hashtags and social media trends
Advanced Tasks
Administration
In addition to Executive Tasks:
- Basic bookkeeping (e.g MYOG, Xero, Quickbooks)
- Account management (cashflow and receipts tracking)
- Create letterheads and templates
- Project management
- Training new staff members
Social Media
In addition to Executive Tasks:
- Design social media content and thumbnails using Canva
- Write social media captions
- Set-up autoresponses
- Social media engagement (liking, commenting, following)
- Influencer outreach
- Preparing social media reports
- LinkedIn lead generation
- Basic set-up of social media ads
- Create, edit and upload Stories
- Online directory submissions
Content Writing
In addition to the Executive Tasks:
- Write video scripts
- Write social media captions
- Create blog articles
- Create eBooks and downloadable whitepaper
- Create and send emails, catalogs and newsletters to subscribers
- Creating subtitles and closed captions
- Create press releases and Media Kits
- Prepare surveys and questionnaires
Customer Support
In addition to the Executive Tasks:
- Pre-sales questions
- Create and update content to communities
- Create and update customer support scripts
- Create and send emails, catalogs and newsletters to subscribers
- Monitor and manage affiliate partners and collabs
Digital Marketing & Ads
In addition to Executive Tasks:
- Digital marketing reports
- Set-up and manage social media ads (content provided by you)
Email Marketing
- Set-up and schedule email newsletters
- A/B test email campaigns
- Create email templates
- Create trackable email links
Design
In addition to Executive Tasks:
- Create new Canva templates for all assets
- Social media design using Canva
- Website banner design using Canva
- Email design using Canva
- Design eBook covers using Canva
- Video thumbnail design using Canva
- Design social media ads using Canva according to brief
Lead Generation
- Social media engagement
- LinkedIn Sales Navigator management
- Managing LinkedIn connection requests
- Manage and update CRM with notes
Specialist Tasks
Web Development
- Set-up ClickFunnel pages
- Install tracking codes on website
- WordPress web development
- Email newsletter design and set-up
- Online form design and set-up
- Site maintenance & trouble-shooting
- Payment gateway integration
- Website sitemap submissions
- Install tracking codes on websites
- Set-up Google Analytics dashboards
- Back-up website
- Update website product inventory
Social Media
- Advanced design of social media assets using Photoshop
- Set-up and manage social media ads and remarketing
- Set-up and manage A/B tests for ads and landing pages
- Optimise social media videos with end screens, clickable links
- Set-up and manage ClickFunnel pages
- Set-up ad pixels, Google Analytics goals and funnels
- Set-up Facebook and Instagram Shop
SEO and Content Writing
In addition to the Advanced Tasks:
- Write sales copy
- SEO keyword research for titles, tags, descriptions
- SEO blog articles
- SEO website updates
Video & Audio
- Edit audio and video files (e.g Podcast, YouTube)
- Format audio and video files
- Create and add intro and outro videos and audio
- Add graphics and music to files
- Create and edit podcasts
- Create podcast assets (anchor banner, cover images, sound bites)
Digital Marketing & Ads
- Write sales copy
- Set-up and manage social media ads
- Set-up and manage Google Ads
- Set-up and manage Retargeting Ads
- Install ad tracking codes and pixels on site
Email Marketing
In addition to Advanced Tasks:
- Write email sales copy
- Set-up email funnels
- Set-up email automations
Design
- Landing page design
- Product packaging design
- Print and media design
- Advanced social media design using Photoshop
- Advanced website banner design using Photoshop
- Design and set-up email newsletter template design
- Animated graphic designs
- Create social media filters
- Design infographics
Mathew Hawker
Founder
Victoria, Australia
I highly recommend the Outsourcing Angel team.
Linh and her amazing team do a great job at matching you with VAs to suit your business. The VAs have a large range of skills to handle your day to day tasks which will help increase your efficiency.
Book in a consult with them and see where they can take the smaller task off your hands. This will then allow you to focus on doing the higher value work you love in your business.
Hire a Virtual Assistant without the risk
For over 10 years, Outsourcing Angel has been training, recruiting, and managing Virtual Assistants. Our recruitment process guarantees that only the most qualified Virtual Assistants are recommended for employment.
If your business is ready to grow wings, book a Discovery Call with us today so we can find you an Angel.
