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For more conversations closed, hire a qualified Sales Representative

$8 to $15 per hour AUD

A dedicated Sales Representative handles tasks such as upselling, overcoming concerns, closing deals and more.

When the sales process runs consistently, fewer deals slip through and more revenue follows. Rates are in AUD and vary based on role scope and experience level.

Rates are in AUD and vary based on role scope and experience level. A fixed management fee applies separately.

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Increase revenue and build stronger client relationships with a vetted Sales Representative

Inconsistent follow-up and rushed communication cost businesses deals every day.

A Sales Representative keeps outreach, relationship management and after-sales support running without the founder or team lead having to hold it all together.

Specialists placed through Outsourcing Angel cover the full sales cycle, from initial contact and lead qualification through to closing and retention, saving businesses up to 70% compared to hiring locally.

What does a Sales Representative handle day to day?

Sales Support

  • Lead generation
  • Pre-sales questions and follow-ups
  • Post-sales check-ins
  • Reach out to old/dormant customers
  • Background research on leads
  • Live Chat and Instant Messenger
  • Manage phone enquiries
  • Populate sales reports
  • Finding new sales opportunities
  • Connecting with leads on social media

Customer Service

  • Answer customer enquiries

  • Create and update customer support scripts
  • Processing orders
  • Online community management
  • Send emails and newsletters to subscribers
  • Posting to forums and blogs
  • Processing unsubscribe requests
  • Respond to forums/boards
  • Billing and technical support
  • Moderate comments and reviews
  • Update customer records
  • Create customer accounts and logins

Client Relationship Management

  • Send reminders about calls and meeting
  • Managing high-value customers

  • Developing and maintaining relationships with key stakeholders
  • Serving as a customer advocate by providing feedback to the team to improve and better solve customer’s challenges
  • Generate progress reports for the client and work with our data analyst
  • Customer onboarding
  • Track important dates (e.g birthdays, anniversaries)
  • Organise cards and gifts
  • Set and schedule appointments
  • Confirm appointments and attendance

Sales Support

  • Lead generation
  • Pre-sales questions and follow-ups
  • Post-sales check-ins
  • Reach out to old/dormant customers
  • Background research on leads
  • Live Chat and Instant Messenger
  • Populate sales reports
  • Manage phone enquiries
  • Finding new sales opportunities
  • Connecting with leads on social media

Customer Service

  • Answer customer enquiries

  • Create and update customer support scripts
  • Processing orders
  • Online community management
  • Send emails and newsletters to subscribers
  • Posting to forums and blogs
  • Processing unsubscribe requests
  • Respond to forums/boards
  • Billing and technical support
  • Moderate comments and reviews
  • Update customer records
  • Create customer accounts and logins

Customer Relationship Management

  • Send reminders about calls and meeting
  • Managing high-value customers

  • Developing and maintaining relationships with key stakeholders
  • Serving as a customer advocate by providing feedback to the team to improve and better solve customer’s challenges
  • Generate progress reports for the client and work with our data analyst
  • Customer onboarding
  • Track important dates (e.g birthdays, anniversaries)
  • Organise cards and gifts
  • Set and schedule appointments
  • Confirm appointments and attendance

Meet available Sales Representatives

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John Christopher

  • 5 or more years experience in sales and remote work
  • Skilled in cold calling, lead generation, data entry and real estate market research
  • Experienced in lead qualification and pipeline support for real estate professionals
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Jonemi

  • 9 or more years experience in sales, customer care, retention handling and admin support
  • 2 or more years as Fraud and Disputes Specialist, Team Leader
  • Proficient in CRM management, reporting, calendar management and client communications

Why Sales Reps Actually Take Work Off Your Plate

  • Structure before hiring

    Most outsourcing providers skip straight to recruitment. The 5D Freedom Staffing System starts by identifying where the sales process is stalling, where follow-up is inconsistent and where the founder is still the one holding deals together. The role is structured before anyone is placed, so the representative arrives with defined responsibilities, handover points and accountability from day one.

  • Built to work from day one

    A Sales Representative contributes immediately when the role has clear outreach targets, defined CRM processes and communication rhythms built into the workflow before the hire begins. Onboarding establishes these systems so pipeline activity, follow-ups and lead management run without needing constant direction.

  • Support that scales with your business

    As a business grows, the sales function needs to handle more volume, more complexity and more channels. The role is continuously optimised so the representative can increase capacity, refine their approach and contribute to a more consistent and predictable revenue outcome over time.

Client Happiness Guarantee

More than just VA placement.

Aside from placement, we support the onboarding and integration of your virtual assistant throughout the first 90 days.

And if your outsourced talent genuinely isn’t the right fit, we’ll find a replacement at zero additional cost, plus give you 1 week of free service to support the transition.

As your VA becomes more independent, our team remains available through ongoing check-ins and guidance to help keep things on track.

Trusted by 2,000+ businesses across Australia and beyond

The 5D Freedom Staffing System

Most outsourcing models skip straight to hiring. The Outsourcing Angel 5D Freedom Staffing System connects sales requirements to the right role structure before any hiring takes place, so the representative is contributing to pipeline activity from day one rather than learning on the job.

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Design

Mapping your time, sales bottlenecks, your not-to-do list and the outreach and follow-up tasks to delegate for the highest revenue ROI

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Define

Turning identified tasks into clear outreach targets, CRM workflows, handover points, KPIs and communication rhythms

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Discover

Sourcing and shortlisting experienced Sales Representatives who match your industry, sales style and pipeline requirements

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Deploy

Guided onboarding to set up CRM access, outreach sequences, accountability systems and communication processes, all payment and HR-related support included

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Develop

Optimising performance to expand the representative’s capacity, refine closing rates and increase contribution to revenue as the business grows

Frequently Asked Questions

My team is losing deals because follow-up is falling through the cracks. Can a Sales Representative fix that?

Yes. Inconsistent follow-up is one of the main reasons warm leads go cold.

A dedicated Sales Representative owns the follow-up process end to end, including outreach sequencing, CRM updates, appointment setting and re-engagement.

Specialists placed through Outsourcing Angel are experienced in inbound and outbound sales, CRM management, lead qualification and closing support.

What does a Sales Representative handle day to day?

The role typically covers outbound prospecting, inbound lead response, CRM entry and management, follow-up sequences, appointment setting, objection handling, closing support and after-sales communication. The exact scope is mapped during the role structuring process to match the specific stage of the sales cycle where the business needs the most support.

What does it cost?

Sales Representatives placed through Outsourcing Angel start from $8 to $15 per hour AUD depending on experience and role scope, saving businesses up to 70% compared to a local hire. Recruitment, background checks, payment and ongoing support are all handled centrally.

How quickly can a Sales Representative be placed?

Most businesses review shortlisted candidates within days of completing a Freedom Audit. The 5D Freedom Staffing System structures the role before placement, so the representative begins with defined targets, CRM access and communication rhythms already in place rather than spending weeks ramping up.

Do I have to pay tax on a remote Sales Representative?

No. There are no tax obligations for the business. The representative is responsible for their own tax requirements regardless of which country they are based in.

Get a custom plan for your business

In a Freedom Audit, you will receive a custom plan for your business including:

  • a clear breakdown of what is slowing your business down
  • a delegation snapshot showing what can come off your plate first
  • a recommended role and support structure
  • a practical view of what the first 30 days could look like