Hire a Sales Virtual Assistant with Outsourcing Angel

A Sales Virtual Assistant can support your Sales Manager or assist you in lead generation, customer enquiries, booking appointments, and more.

If you’re looking to boost your sales through improved customer service, their specialised skills will be a valuable addition to your team.

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We look after the technical stuff!

We’ll take charge of orientation, onboarding and technical aspects such as access, platforms & systems.

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Performance & results matter

Our Team Leaders oversee your VA’s work and communication with you to make sure your expectations are met.

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1 week free & fast replacement

If for any reason you’re not happy with your VA, we’ll find you a new replacement fast and include 1 week of free VA Service to allow your new VA to settle in.

What can a Sales Virtual Assistant do?

Sales Virtual Assistants specialise in creating an even better experience for your customers. From initial outreach, maintaining key relationships, to after-sales support, they ultimately serve as your customers’ advocate so you can serve them as best as possible every step of the way.

Sales Support

  • Lead generation
  • Pre-sales questions and follow-ups
  • Post-sales check-ins
  • Reach out to old/dormant customers
  • Background research on leads
  • Live Chat and Instant Messenger
  • Manage phone enquiries
  • Populate sales reports
  • Finding new sales opportunities
  • Connecting with leads on social media

Customer Service

  • Answer customer enquiries

  • Create and update customer support scripts
  • Processing orders
  • Online community management
  • Send emails and newsletters to subscribers
  • Posting to forums and blogs
  • Processing unsubscribe requests
  • Respond to forums/boards
  • Billing and technical support
  • Moderate comments and reviews
  • Update customer records
  • Create customer accounts and logins

Customer Relationship Management

  • Send reminders about calls and meeting
  • Managing high-value customers

  • Developing and maintaining relationships with key stakeholders
  • Serving as a customer advocate by providing feedback to the team to improve and better solve customer’s challenges
  • Generate progress reports for the client and work with our data analyst
  • Customer onboarding
  • Track important dates (e.g birthdays, anniversaries)
  • Organise cards and gifts
  • Set and schedule appointments
  • Confirm appointments and attendance

What makes a great Sales Service Virtual Assistant?

  • Detail oriented: Able to pay attention to minor details
  • Communication: Excellent written and verbal communication skills on various virtual channels, to stay on top of each customer’s needs
  • Empathy: An aptitude for active listening, to empathise with others’ concerns
  • Organisation: Great time management and organisational skills

Social Media

60%

Administrative

100%

Communications

100%

Technical

80%

Creativitity

80%

Marketing

60%

How much does a Sales Virtual Assistant cost?

Here is the average salary for hiring a local employee compared to a Virtual Assistant for the same role:

Example Roles

Annual cost of local Australian Assistant (AUD)

Annual cost of Philippines Virtual Assistant (AUD)

Sales Assistant

$60,000

$35,000 (save $25,000/yr)

Customer Service Rep

$61,797

$35,000 (save $26,797/yr)

*excluding GST

Meet one of our Sales Virtual Assistants

I’ve been working in the BPO industry for about 12 years, with some virtual assistance experiences in helping assess Customer Credit Files Processing, Processing Customer Application, Credit analysis, handling Social Media Accounts(FB/IG), Answering Live Chat and Phone Queries Email Management.

Key Skills

  • Customer Support
  • Administration
  • Research
  • Digital Marketing
  • Social Media Support

Work Experience

Administration

  • Database Management/Data Entry
  • Follow-ups and Reminders
  • Email/Calendar Management
  • Follow up email/letters using templates
  • Client experience management
  • Spreadsheet Creation & Management
  • Basic Website Content Update
  • Communication & Liaisons
  • Documents Storage & Organisation (Cloud Accounts)
  • Document Template Creation
  • Credit analysis

Customer Support

  • Customer Enquiries
  • Customer Support, Live Chat & Instant Messenger (live chat, email, Facebook/Instagram Messages)

Research

  • Gathering data and reporting
  • Lead Generation
  • Industry & competitor research
  • Research hashtags and social media trends

Digital Marketing

  • Email newsletter campaigns
  • Content distribution
  • Marketing schedule management

Social Media Support

  • FB Enquiries

How do I hire a Customer Service Virtual Assistant today?

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Discovery Call

Book a free Discovery Call and tell us everything you need so that we can create a custom Virtual Assistant Recruitment Strategy for you.

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Meet your assistant

Our HR Manager will recruit and facilitate VA Interviews until you find the virtual assistant that ticks all your boxes.

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Start delegating

We’ll onboard, train and set up your VA on all the relevant platforms so that they’re ready for you to delegate tasks from day dot.

Frequently Asked Questions

Why should I hire a Sales Virtual Assistant in the Philippines?

Hiring a sales virtual assistant enables businesses to save time and money in an area they may lack expertise or not be familiar with. Our sales virtual assistants have extensive experience and can take your business’s online presence across various platforms to new heights.

How do you work with a Sales Virtual Assistant in the Philippines?

Our VAs work from home, so all communication is done virtually. Once you’ve hired one of our highly-skilled angels, all you need to do is run them through your company’s protocols, and they’re good to go!

How much should I pay my Filipino Sales Virtual Assistant?

This will depend on a few factors. Ask yourself: 

  • How many hours will you need them on call?
  • What is the required skill level you need? 
  • Are there any additional supplies or expenses you’ll need to pay? 

Outsourcing Angel offers three Virtual Assistant Packages as well as a Systemise & Scale-Up Program. We can help you select the appropriate package based on your needs and budget.

Do I pay taxes if I hire a Sales Virtual Assistant in the Philippines?

No. There are no tax implications for businesses hiring a sales VA in the Philippines. The VA is responsible for any tax requirements.

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Let’s chat about your Sales Virtual Assistant needs