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Limited Offer: Hire your VA ethically—and get $1,500 credit!

Hire a qualified

eCommerce Specialist

Let our outsourced talent handle all your eCommerce needs from product listings and order processing to inventory management, customer enquiries and more.

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Drive more sales through your online store with a vetted eCommerce Specialist

Managing an online store may seem straightforward, but behind every customer experience is someone running the operations seamlessly.

At Outsourcing Angel, our offshore eCommerce Specialists handle a wide range of tasks, from product management and order fulfilment to website maintenance and more.

Our eCommerce Specialists are carefully vetted and continuously upskilled to ensure they contribute substantially to your operations—saving you up to 70% of operational costs compared to hiring locally.

What can an eCommerce Specialist do for you?

Product management

  • Create product listings
  • Managing overall inventory
  • Regularly updating product information
  • Coordinating with suppliers, if needed
  • Analyse sales data along with customer feedback
  • Monitoring and reporting on product metrics, such as revenue, adoption, and retention
  • Keeping to product budgets and pricing strategies
  • Identify customer needs and preferences (market research)

Order fulfillment

  • Receiving and processing orders
  • Tracking shipments
  • Coordinating with shipping carriers, if needed
  • Managing inventory levels and monitoring product availability
  • Communicating with customers about order status and delays
  • Facilitating backorders
  • Managing customer service inquiries (order changes, delivery issues, and more)
  • Generating shipping labels and packing slips
  • Handling returns and exchanges

Website maintenance

  • Updating website policies and terms of service to comply with regulations and legal requirements
  • Updating product images and managing product categories
  • Managing website integrations with payment gateways, shipping carriers, and other third-party services
  • Maintaining website documentation (user manuals, troubleshooting guides, etc.)
  • Managing website forms and contact pages

Product management

  • Create product listings
  • Managing overall inventory
  • Regularly updating product information
  • Analyse sales data along with customer feedback
  • Coordinating with suppliers, if needed
  • Monitoring and reporting on product metrics, such as revenue, adoption, and retention
  • Keeping to product budgets and pricing strategies
  • Identify customer needs and preferences (market research)

Order fulfillment

  • Receiving and processing orders
  • Tracking shipments
  • Managing inventory levels and monitoring product availability
  • Coordinating with shipping carriers, if needed
  • Facilitating backorders
  • Communicating with customers about order status and delays
  • Managing customer service inquiries (order changes, delivery issues, and more)
  • Generating shipping labels and packing slips
  • Handling returns and exchanges

Website management

  • Updating website policies and terms of service to comply with regulations and legal requirements
  • Updating product images and managing product categories
  • Managing website integrations with payment gateways, shipping carriers, and other third-party services
  • Maintaining website documentation (user manuals, troubleshooting guides, etc.)
  • Managing website forms and contact pages

Meet our top eCommerce Specialists

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Jessica

  • Proficient in Campaign Monitor, Go High Level, Sitecore Unica, and Market
  • Skilled in email marketing, social media management, developing campaigns and more
  • Strong background as lead generation specialist and marketing automation specialist
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Dannisse

  • 8 years experience in virtual support, e-Commerce management and customer service
  • Highly proficient in Shopify and Etsy
  • Skilled in resolving complaints, pitching sales, processing orders and providing technical support

The Outsourcing Angel Difference

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    Industry Leader
    With 10+ years in the business, we’re setting the standard for ethical remote workforce solutions with fair payment, health support, and more.
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    Offshore Quality
    Our average tenure is 5 years, thanks to our rigorously curated screening tests and interviews for our outsourced talent.
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    Data Security
    We implement confidentiality protocols and provide data security training to our offshore team members to keep your peace of mind.

Trusted by 500+ companies

How it works

4 Steps to hire your dedicated eCommerce Specialist

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Get free, tailored insights

Share your goals and challenges on our free strategy call, and our experts will uncover opportunities to save time and scale smarter.

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We recruit only the best

Our full-fledged recruitment team handles the rigorous screening process, and you’ll be matched with your dedicated outsourced talent.

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Onboard with ease

We’ll help you integrate your new talent into your business, and you can leave payment management, perks, upskilling, and quality assurance to us.

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Get time back

Outsource tasks to your new remote team and shift your leadership focus to high-priority tasks.

Frequently Asked Questions

Why should I hire an offshore eCommerce specialist?

An offshore eCommerce specialist can manage and optimise the day-to-day operations of your online store—so you don’t have to. From writing product descriptions and updating listings to providing eCommerce customer support, managing inventory systems, and improving conversion rates, they play a key role in keeping your store running smoothly and profitably.

Hiring an eCommerce virtual assistant through Outsourcing Angel gives you access to skilled talent at a fraction of the cost of local hires, which saves you time, reduces overheads, and enables you to scale faster with expert support behind the scenes.

How do you work with an offshore eCommerce specialist?

Our eCommerce virtual assistants work from home, so all communication is done virtually. Once you’ve hired one of our highly skilled outsourced talent, all you need to do is run them through your company’s protocols, and they’re good to go!

How much does it cost to hire an offshore eCommerce specialist?

With Outsourcing Angel, you’ll pay up to 70% less than hiring locally, and we take care of everything for you, from recruitment and background checks to payment management and even perks.

There’s no need to navigate pricing or logistics on your own. Our flexible packages are designed to match your business needs and budget, so you get the support you need, without the hidden overheads or guesswork.

How does Outsourcing Angel practice ethical outsourcing?

We provide our outsourced talent with fair payment, healthcare support, and continuous professional development. This means you gain access to motivated, high-performing professionals who deliver consistent results knowing their well-being is supported.

With the right talent in place, you can shift your leadership focus to high-value priorities that drive productivity and growth, in a sustainable and ethical way.

We also make positive strides across the triple bottom line—People, Planet, and Prosperity—through strategic alignment with the United Nations’ Sustainable Development Goals (SDGs).

Do I pay taxes if I hire an offshore eCommerce specialist?

No. There are no tax implications for businesses hiring an offshore eCommerce specialist. The eCommerce virtual assistant is responsible for any tax requirements.

Hire your VA ethically—and get $1,500 credit!

For a limited time, enjoy a credit while building your remote team ethically and confidently!

Scale with a human-first approach today.