Hire your virtual assistant ethically and get $1,500 bonus credit

Outsourcing Angel is a concierge-level outsourcing agency that specialises in recruiting reliable and long-term offshore team members ethically, mainly based in the Philippines.

We do end-to-end outsourcing, which includes hiring, onboarding, project managing, upskilling, HR-related tasks, invoicing, and disruption or replacement cover.

This means that all you need to do is tell us what you need to outsource and we will find the most reliable talent for the job—so you can focus on the more important tasks, while we handle the rest!

At Outsourcing Angel, a human-first approach is embedded in every step of our process.

Here’s our ethical outsourcing promise:

1. Selective hiring. We shortlist 10% of applicants through skills tests, culture-fit interviews, and reference checks, ensuring that only like-minded professionals join your team.
2. Fair onboarding. All our remote team members receive clear scopes, data security briefings and role-specific guidance before they ever log a billable hour.
3. Ongoing support & growth. Each remote talent has access to: a dedicated success manager, in-house upskilling sessions, and 24/7 help desk to keep performance—and morale—high.
   We also initiate client check-ins to ensure you’re continually satisfied with your outsourcing arrangement and that your goals stay on track.
4. Meaningful perks. Fair payments, healthcare cards, paid leave, performance bonuses, and sponsored community-building activities give our people the stability to deliver their best work.
5. Community reinvestment. Every month, we donate 10% of our profits to outreach initiatives in the Philippines and Vietnam, providing clean-water systems, medical missions, and livelihood programs.

All these efforts encourage our remote teams to stay with us for an average of five years while they champion your brand like full-time team members. This lets you scale confidently, knowing every hire is with you for the long term.

With over 10 years of experience in the outsourcing industry, our company has developed interview, screening, training and reward programs that result in reliable and long-lasting relationships with highly skilled remote team members.

We only hire the best candidates for the job and do everything we can to provide you with solutions without delay.

Our Management Team and Customer Support Team are also based in Australia, which removes any timezone or communication barriers you may encounter with freelancers or other outsourcing providers.

We also have a company culture that rewards great work and provides perks to ensure your remote team is always happy. We believe a happy remote talent results in seamless work and extra dedication.

If for any reason, your remote team is unable to continue with their task, we provide disruption cover and will find you a replacement quickly without any additional charges.

We’re also a social enterprise—we reinvest our profits into charity and livelihood programs (our #OALoveProjects) to assist poverty-stricken communities in the Philippines and Vietnam.

Here’s how our process goes:

Book a free Discovery Call: Fill up the form at the top of this page and have a chat with our Outsourcing Specialist. Simply give us an overview of the task that you need outsourcing, as well as what you’re looking for in a remote team. We’ll craft the job description you need!

Package Selection: Our Outsourcing Specialist will provide recommendations about the type of remote team you might need and the packages available to you:

• Recruitment-only package (one-time fee)
  Best for businesses that want full control over their remote team but need expert-level recruitment.
• Full Outsourcing Angel Experience
  Best for businesses that want to scale confidently, without the stress of managing remote teams.
• Angel Training Program
  Best for businesses that already have remote team members but want to improve their skills and productivity (included in the Full Outsourcing Angel Experience package).

Onboarding: Our Operations Officer will take you through the client onboarding process so that you have the best tools to work efficiently and effectively with your remote team member.

Recruitment: Once everyone is clear on the requirements for the role, we will start interviewing candidates who meet your requirements and create a shortlist of options for you. This process usually takes around 1–2 weeks.

Interview: Once the shortlist has been created, you have 2 weeks to review and approve the applicants you would like to interview. We always recommend our clients have at least a video conference call with the candidate when reviewing them for the job.

Hiring: When you’re ready, we will hire the candidate and take them through onboarding, orientation and set-up. We formally introduce them to our team and yours and help set up all the expectations between you so that everyone is on the same page.

Time to hit the road! From here on, you will start working with your new team member with the support of Outsourcing Angel. We’ll assist you in the initial “nesting period” to avoid any miscommunications or misunderstandings.

Our team will also have regular meetings and performance reviews and provide company benefits for your new team member to ensure their happiness and to get all your tasks done the way you want them.

We will be offering a bonus $1,500 credit for a limited time. This offer is applied monthly at $500 for your first 3 months, and is only available for contracts of 6+ months full-time packages.

All you have to do is fill in the form at the top of this page to book a free Discovery Call with our Outsourcing Specialist. We’ll craft the job description you need and get the ball rolling from there.

Yes, we do! While most of our clients are based in Australia and New Zealand, we also have clients from the USA, UK and other parts of the world.

When we start working with a client, we find remote team members who can work during the client’s preferred timezone in any country. All you have to do is tell us your preferred working hours so we can help you find your fit.

Most of our offshore team members are from the Philippines, but some reside in countries like Indonesia and other East Asian countries.

We enjoy working with talent in these countries because of their similar timezone to Australia which is where most of our clients are based.

Our Customer Support Team and Management Team are also based in Melbourne and Sydney, Australia.

Outsourcing Angel manages your remote team or virtual assistant, but they are assigned to work on your task.

This means that we cover all things from invoicing, disruption and replacement cover, all HR-related tasks, and more—so that you don’t have to.

We only hire highly skilled and proficient English-speaking individuals to remove any communication barriers you may encounter with freelancers and other outsourcing providers.

The hiring process depends on the skill set you require. If you require general virtual assistants or remote team members, it usually takes 1–2 weeks for us to provide a shortlist, whereas technical roles may take longer.

Yes, and there is no limit to how many you can hire. Many of our clients hire multiple people as their needs grow.

If you want to change your team for any reason, please notify us immediately so we can help you find a replacement as quickly as possible.

Your replacement options include:

• Continue working with your current team member while we find a replacement.
• Stop work immediately and wait for a replacement (payments will pause and we’ll ensure you are only charged from the day the new team member starts work).
• Stop work immediately and work with one of our temporary covers while waiting for the replacement.