Contact Outsourcing Angel

Administrator | Part time

Anika

City, Country: Philippines

Overview: I see myself working at home along with my husband and 2 kids in addition to having my own small business too

Language: English, Filipino

Family: Married, with 2 years old daughter

Hobbies: Movies, cooking pasta, mobile phone games

Work Information

Key Skills

Administration
Social Media Management
Bookkeeping

Admin Support

Manage bookings and appointments
Update databases
Manage calendars and schedules
Making travel arrangements
Creating data sheets, reports, and presentations
Creating transcriptions
Creating email marketing templates

Social Media

Managing Facebook, Instagram and LinkedIn
Creating Social Media content and sourcing content
Scheduling posts

Bookkeeping

Invoicing and bills payment
Cash flow and receipts tracking

Software & Tools

Client Testimonials

Sarah Garner
Founder, Digital Bloom

“Awesome, thank you very much Anika – wow, today went by super fast. You are amazing. I appreciate your work!“

Vicky Murgatroyd
Founder, Life Empowerment Project

“Thank you so much for everything you have done for us so far, you have been amazing! We love having you as part of the team and are so grateful for everything you do!”

Oliver Kelly
Managing Consultant, i-40

“I appreciate the good work you do”

Education

Asian College of Technology-Bachelor of Science in Information Technology

Work Samples

Outsourcing Angel Admin and Bookeeping Virtual Assistant

Sales VA | Full time

Dannisse

City, Country: Philippines

Overview: My customer service experience includes resolving complaints, processing orders, providing technical support, and pitching sales. I am proficient in using Canva for design quotes and meticulous in data entry tasks.

Language: English and Filipino

Work Information

Key Skills

Sales & Customer Support
Administration
Email Management
Social Media Management

Sales & Customer Support

Customer support: Live Chat & Instant Messenger
Sales Calls
Processing and Tracking Customer Orders

Administration

Calendar Bookings / Scheduling
Spreadsheet Creation & Management
Data Entry
E- Commerce Store Support
Project Management
Billing & Invoices

Email Management

Inbox Management
Client Responses
Email Marketing (Gorgias)

Social Media Management

Set-up and management
Content creation & sourcing
Basic graphic design (Canva)

Software & Tools

Shopify
G Suite
Gorgias
Etsy
Canva
Google Apps
Trello
Asana
Monday
Later
Zendesk

Sales VA | Full time

Hazel

City, Country: Philippines

Overview: I have almost 15 years of experience in Customer Service, Retail, and the Telecommunications industry. Through these roles, I have developed skills in Data Entry, Administrative tasks, Stock and People Management, Cashiering, Transaction Post Review, Quality Control, Chat and Email Support.

Language: English and Filipino

Work Information

Key Skills

Customer Support
Administration
Creatives
Social Media Management

Customer Support

Customer support, calls, live chat & instant messenger
Inbound/Outbound Calling
Upselling, Cross selling

Administration

Email/Calendar Management
Documents Storage & Organisation (Cloud Accounts)
Spreadsheet Creation & Management
Data Entry / Lead Generation
Communication & Liaisons
Administrative Support
CRM Management

Creatives

Basic graphic design (Canva)
Basic video editing

Social Media Management

Set-up and management
Content creation & sourcing
Scheduling, engagement, reports
Scheduling and Tracking New Pins

Software & Tools

Canva
Capcut
Microsoft Applications (Word, Excel & Powerpoint )
Linkedin
Sap
Skype, Zoom, MSTeams, Slack, Whatsapp, Telegram, Google Meet
Google Suite
Dropbox
Facebook Business Suite, Tiktok, Linkedin, Youtube
Trello
Shopee, Etsy, Raket.ph, Fiver
Customer Solution Platform
Picsart, Hypic

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Project Manager VA | Full time or Part Time

Kris Siao

City, Country: Philippines

Overview: I’ve been working in the BPO industry for about 12 years, with virtual assistance experiences in helping assess Customer Credit Files Processing, Processing Customer Application, Credit analysis, handling Social Media Accounts(FB/IG), Answering Live Chat and Phone Queries Email Management.

Looking forward to your consideration and discussion of the role expectations, duties, and goals.

Language: English and Filipino

Work Information

Key Skills

Project Management
Customer Support
Administration
Research

Project Management

Client experience management
Communication & Liaisons
Email/Calendar Management
Follow-ups and Reminders
Documents Storage & Organisation (Cloud Accounts)
Document Template Creation
Follow up email/letters using templates
Email newsletter campaigns
Marketing schedule management
Content distribution

Administration

Database Management/Data Entry
Spreadsheet Creation & Management
Basic Website Content Update
Credit analysis

Research

Gathering data and reporting
Lead Generation
Industry & competitor research
Research hashtags and social media trends

Customer Support

Customer Enquiries
Customer Support, Live Chat & Instant Messenger (live chat, email, Facebook/Instagram Messages)

Social Media Support

FB Enquiries

Software & Tools

Work Experience

Magellan Solutions
Dec 2020 – May 2022
VA | CUSTOMER SERVICE

Handling Social Media Accounts (FB/IG)
Answering Live Chat and Phone Queries
Email Management

Acquire Asia
May 2015 – May 2020
CREDIT ANALYST

Assess Customer Credit Files
Processing Customer Application
Collecting and Organizing all loan documents
Reviewed Customer Financial Data to Ascertain the level of Risk Involved

Motif Manila Inc.(Priceline)
July 2013 – April 2015
TRAVEL SERVICE SPECIALIST

Prepared Travel Plans including itinerary, transportation and overnight accommodation and client guests

Results Manila Inc.
March 2011 – July 2013
TECHNICAL SUPPORT SPECIALIST

Provided technical support to clients in the understanding troubleshooting process

Alorica Philippines (Globelines)
Feb 2010 – March 2011
TECHNICAL SUPPORT SPECIALIST

Provide Technical Support to Globe Internet Users

Profem Enterprises (World Work Manpower Center)
Oct 2006 – Sept 2007
ASSISTANT SALES REPRESENTATIVE

Partnered with Sales Representatives during Customer Consultation to build agency and customer relation

Work Samples

Outsourcing Angel Project Management Virtual Assistant

Outsourcing Angel Project Manager Virtual Assistant

Digital Marketing VA | Full time

Fatima Abillon

City, Country: Philippines

Overview: I’m a DigiPreneur and passionate about helping clients convert their content to greater heights.

I’ve been a Social Media & Content Strategist for over 4 years so I understand branding, social media planning, content and research.

Content is also my breakfast, lunch and dinner!

Language: English and Filipino

Hobbies: Book-worm, coffee lover and loves business systems

Work Information

Key Skills

Social Media Management
Digital Marketing
Content Creation
Graphic Design
Customer Support
Lead Generation

Administration

Email/Calendar Management
Documents Storage & Organisation (Cloud Accounts)
Document Template Creation
Booking Appointments
Making Travel Plans
Spreadsheet Creation & Management
Data Entry
Basic Website Content Update
Communication & Liaisons

Creatives

Basic graphic design (Canva)
Basic video editing

Digital Marketing

Email marketing
Basic Ads

Customer Support

Customer support, live chat & instant messenger

Social Media Marketing/Management

Set-up and management
Process documentation
Content creation & sourcing
Scheduling, engagement, reports
Scheduling and Tracking New Pins

Research

Research for Guest Articles/Interviews
Lead Generation
Gathering data and reporting
Industry & competitor research

Software & Tools

Client Testimonials

Mike Harley
xPotential

“I’m not necessarily the most detail oriented person.
So bringing people in [like Fatima] who have more [of those skills that] compliments my capability makes the overall job that we’re doing more effective.”

Work Experience

Marketing Team Project Head
Aktus Global Management, Ortigas,
Nov 2018 – Sep 2020

Marketing Assistant & Social Media Manager
Shekinah Management Tech,
Jun 2016 – May 2018

Work Samples

Outsourcing Angel Digital Marketing Virtual Assistant

Project Manager VA | Full time

Kris Siao

City, Country: Philippines

Overview: I’ve been working in the BPO industry for about 12 years. Looking forward to your consideration and discussion of the role expectations, duties, and goals.

Language: English and Filipino

Work Information

Key Skills

Project Management Research
Client experience management
Communication & Liaisons
Email/Calendar Management
Content distribution
Follow-ups and Reminders

Project Management

Client experience management
Communication & Liaisons
Email/Calendar Management
Follow-ups and Reminders
Documents Storage & Organisation (Cloud Accounts)
Document Template Creation
Follow up email/letters using templates
Email newsletter campaigns
Marketing schedule management
Content distribution

Administration

Database Management/Data Entry
Spreadsheet Creation & Management
Basic Website Content Update
Credit analysis

Research

Gathering data and reporting
Lead Generation
Industry & competitor research
Research hashtags and social media trends

Customer Support

Customer Enquiries
Customer Support, Live Chat & Instant Messenger (live chat, email, Facebook/Instagram Messages)

Social Media Support

FB Enquiries

Software & Tools

Work Samples

Sales VA | Full time

Kris Siao

City, Country: Philippines

Overview: I’ve been working in the BPO industry for about 12 years, with some virtual assistance experiences in helping assess Customer Credit Files Processing, Processing Customer Application, Credit analysis, handling Social Media Accounts(FB/IG), Answering Live Chat and Phone Queries Email Management.

Language: English and Filipino

Work Information

Key Skills

Customer Support
Administration
Research
Digital Marketing
Social Media Support

Administration

Database Management/Data Entry
Follow-ups and Reminders
Email/Calendar Management
Follow up email/letters using templates
Client experience management
Spreadsheet Creation & Management
Basic Website Content Update
Communication & Liaisons
Documents Storage & Organisation (Cloud Accounts)
Document Template Creation
Credit analysis

Social Media Support

FB Enquiries

Customer Support

Customer Enquiries
Customer Support, Live Chat & Instant Messenger (live chat, email, Facebook/Instagram Messages)

Research

Gathering data and reporting
Lead Generation
Industry & competitor research
Research hashtags and social media trends

Digital Marketing

Email newsletter campaigns
Content distribution
Marketing schedule management

Software & Tools

Work Samples

eCommerce VA | Full time or Part time

Edelisa Santos

City, Country: Philippines

Overview: I am a highly reliable and motivated individual with five years of extensive work experience in the field of E-commerce. I have been assigned various roles and tasks such as Product Listing, Order Fulfillment, Content Coordinator, and other admin tasks which I believe with the help of my acquired skills and knowledge I can contribute and will be a great asset to your team.

Language: English and Filipino

Work Information

Key Skills

eCommerce Management
Social Media Management
Administration
Customer service
Graphic Design
Project Management

Administration

Email/Calendar Management
Documents Storage & Organisation (Cloud Accounts)
Document Template Creation
Booking Appointments
Making Travel Plans
Spreadsheet Creation & Management
Data Entry
Basic Website Content Update
Communication & Liaisons

Editing & Design

Basic graphic design (Canva)
Basic video editing

E-commerce

Product listing / resource
Competitor analysis
Marketing and monitoring

Customer Support

Customer support, live chat & instant messenger

Social Media Marketing/Management

Set-up and management
Content creation & sourcing
Scheduling, engagement, reports
Scheduling and Tracking New Pins

Research

Research for Guest Articles/Interviews
Lead Generation
Gathering data and reporting
Industry & competitor research

Software & Tools

Work Experience

(2013 – Present) Freelance Virtual Assistant

Amazon order fulfillment
Project Manager
Shopify Management, product listing
FB ads, admin support
researching/lead generation, ticketing via zendesk
data entry, social media management support, ad hoc admin tasks.

(2004 – 2009) Office of the President (Government Office)

Worked as technical assistant, assist walk-in guest, facilitate callers, organize all necessary documents, support staff for meetings.
Assisting in preparation of endorsements/referrals/recommendations to be signed by Assistant Secretary, Undersecretary and Executive Secretary.

Work Samples

Outsourcing Angel eCommerce Virtual Assistant

Social Media VA | Full time

Maria Donna

Country: Philippines

Overview: I like helping busy entrepreneurs succeed by doing Project Handling, Digital Advertising, Email Campaign, Lead Generation for B2C and B2B campaigns, and Social Media Content Planning.

Aside from having a great eye for detail, I am also organized, resourceful, honest, and a result-oriented team player.

Language: English and Filipino

Work Information

Key Skills

Social Media Management
Lead Generation
Customer support
Administration
Graphic design

Administration

Follow up email/letters
Billing – invoicing & collecting payment
Client experience management
Database Management
Follow-ups and Reminders
Document storage and organisation
Email Management
Calendar Management
Send client invoices and reminders
Data entry in Word, Google Docs, CRM
Set reminders and follow-ups
Organise and file documents
Create spreadsheets and powerpoints
Create and update reports

Design & Editing

Basic graphic design (Canva)
Basic video editing

Social Media Marketing/Management

Set-up and management
Content creation & sourcing
Scheduling, engagement, reports
Scheduling and Tracking New Pins
Linkedin connection requests

Research

Research for Guest Articles/Interviews
Lead Generation
Gathering data and reporting
Industry & competitor research

Customer Support

Customer enquiries, Resetting passwords, account creation

Software & Tools

Client Testimonials

Jenny Dinh
Co.Lab Space Sydney

“It felt like [my virtual assistant Maria Donna] had already been with me for 2 or 3 weeks when she started on the first day because she had already been given all the background info on what I did, how I did, what they had changed, implemented. She was already well versed when she came to me.”

Education

2014 – 2020
Post Graduate-Candidate
Master of Business Administration (MBA)
University of Rizal System
Antipolo City, Philippines

1995-2000
College
Bachelor of Arts in Mass Communication (BAMC)
Trinity University of Asia/Trinity College of Quezon City
Quezon City, Philippines

Work Samples

Outsourcing Angel Social Media Marketing Virtual Assistant

Customer Service VA | Full time

Kris Siao

City, Country: Philippines

Overview: I’ve been working in the BPO industry for about 12 years, with some virtual assistance experiences in helping assess Customer Credit Files Processing, Processing Customer Application, Credit analysis, handling Social Media Accounts(FB/IG), Answering Live Chat and Phone Queries Email Management.

Language: English and Filipino

Work Information

Key Skills

Customer Support
Administration
Research
Digital Marketing
Social Media Support

Administration

Database Management/Data Entry
Follow-ups and Reminders
Email/Calendar Management
Follow up email/letters using templates
Client experience management
Spreadsheet Creation & Management
Basic Website Content Update
Communication & Liaisons
Documents Storage & Organisation (Cloud Accounts)
Document Template Creation
Credit analysis

Social Media Support

FB Enquiries

Customer Support

Customer Enquiries
Customer Support, Live Chat & Instant Messenger (live chat, email, Facebook/Instagram Messages)

Research

Gathering data and reporting
Lead Generation
Industry & competitor research
Research hashtags and social media trends

Digital Marketing

Email newsletter campaigns
Content distribution
Marketing schedule management

Software & Tools

Work Samples

Facebook VA | Part time

Jenna Razal

City, Country:Philippines

Overview: I started working online as an K-pop article writer in 2013 then after 1 year an online media website in the US hired me as a virtual assistant. I worked for a few companies as a freelancer until I was accepted in OA last 2017.

Language: English, Filipino

Family: Single

Hobbies: Cooking, Baking, Singing, Playing musical instruments like guitar and piano

Work Information

Key Skills

Social Media Management
Facebook Ads
Copywriting
Graphic Design
Video Editing

Facebook

Managing Facebook Page and Groups
Managing Facebook engagements and inbox
Creating and scheduling Facebook content calendar
Designing Facebook Posts in Canva
Curating Facebook Posts from relevant pages
Facebook reports
Facebook competitor research

Digital Marketing

Google Ads
A/B Testing
Media Buying (Paid Ads)

Content Creation

Blog/Article Writing
Basic Graphics Editing
Basic Video Editing

Software & Tools

Client Testimonials

Lydia Kypros
Founder, Bronze Bombshell Beauty

“Jenna it is great to have you working with us! You have really helped me over the last 6 months. I’d like you to also move into more website and advertising space shortly too. Here’s to the future!“

Education

Philippine Women’s University – Bachelor of Science in Nursing

Udemy-Digital Marketing

Work Samples

Outsourcing Angel Facebook Marketing Virtual Assistant

Copywriting VA | Part time

Ivy Yrika Frantz Merilles

City, Country: Cagayan de Oro City, PH

Overview: I worked as a nurse for 3 years and after work hours I was an SEO copywriter. Since 2008, I’ve now created content for Blog Articles, SEO Copy and Email Campaigns for many clients across different fields.

Language: English, Basic Mandarin, Filipino

Family: Married with 2 kids

Hobbies: Gardening, listening to Podcasts, reading, baking

Work Information

Key Skills

Copywriting
SEO
Social Media Management
Google My Business Marketing
Active Campaign
Data Entry
Research
Graphic Design
Video Editing
Bookkeeping

SEO Copywriting

Meeting with clients to discuss content requirements and core messages
Familiarising with the product, target audience, and competitors
Applying keyword density and adapting to tone, style, and readability
Presenting initial ideas to clients until content is approved
Creating SEO content for blogs, product descriptions, promotional copy, and social media captions
Developing on-site and off-site SEO campaigns
Monitoring user and customer behaviours and competitive keywords
Stay up to date with SEO best practices and algorithm updates
Monitor SEO and user engagement and suggest content optimization
SEO keyword reports

Administration

Preparing financial statements, reports, memos, and invoices
Answering emails from clients on queries and concerns
Researching and conducting data for documents and presentations
Accurately recording minutes from meetings
CRM Management

Social Media Management

Defining the most important social media KPIs
Managing and scheduling social media content
Measure the success of every social media campaign
Creating social media captions and hashtags
Staying up to date with the latest social media best practices
Managing Facebook groups and member engagement

Project Management

Developing and designing documents, training manuals, flowcharts and procedures
Co-ordinating teams and training staff

Software & Tools

Client Testimonials

Tim Svehlak
Club Manager, PLC

“Ivy, your creativity is Amazing!!“

Guy Cohen
Club Owner, PLC

“Thank you for taking everything on during this time. We appreciate you”

Mariana Stekic
Club Owner, PLC

“You bring so much value to our company every day, you have no idea how much easier you make our lives. The team in the clubs are so appreciative of you. But if there is any area that you’d like to grow in, we would LOVE to help as we know that we are always capable of achieving more”

Education

Velez College-Bachelor’s Degree in Nursing

Digital Marketer-Copywriting Mastery , Content Marketing Mastery

Work Samples

Outsourcing Angel Copywriting Virtual Assistant

Web Developer VA | Full time

Michael Cequina

City, Country: Cebu, Philippines

Overview: Passionate and creative in developing for the web, adheres to the coding standards/conventions using the latest and robust technologies. Has an insatiable thirst for knowledge and self-improvement.

Language: English, Filipino, Bisaya, Hiligaynon

Family: Single with 2 kids and a partner

Hobbies: Table Tennis, Piano, Guitar

Work Information

Key Skills

WordPress
Beaver Builder
PHP5
HTML5
CSS3
Twitter Bootstrap
SASS
LESS
jQuery

Web Development

Develop Website using Beaver Builder Plugin and Child Theme. Develop and maintain WordPress themes and plugins using Roots.io/Bedrock incorporating
HTML5Boilerplate, Twitter Bootstrap 3, Foundation 5 Responsive CSS Grid System, and jQuery, jQuery Ajax.
Use GIT or SVN for Source Control and SSH or Capistrano for deployment.
Maintain PHP web applications with heavy database queries using WPDB class, OOP PHP, PDO, and Ajax.

SEO

Set up Google Analytics, Google Search Console, Google Tag Manager, and Google My Business accounts
SEO Website Audit and recommendations using online SEO Tools such as Screaming frog and MyWebsiteAudit
SEO keyword reports and industry research

Software & Tools

Education

Technological University of the Philippines-BS in Electronics and Communications Engineering.

Work Samples

Outsourcing Angel Web Developer Virtual Assistant

Video Editor VA | Part time

Kriztian Beltran

City, Country: Philippines

Overview: I’m a Graphic and Web Designer, I’ve been working in this field for over 5 years. I am working with Various American and Australian Clients. I design websites, Brochures, Pamphlets, Flyers, Social Media stuffs, Digital marketing layouts/ads and printed materials. I create websites using WordPress.

Language: Filipino and English

Family: Single

Hobbies: Playing Instruments (Drums & Guitar), hitting gym and playing basket ball

Work Information

Key Skills

Graphic Design
WordPress Development
Video Editing

Graphic Design

Designing WordPress websites
Designing logos brochures, flyers and social media layouts

Video Editing

Editing videos for Facebook, YouTube, and Website
Editing product and promotional videos
Adding video effects, transitions, and watermarks
Formatting videos to fit the specifications of platforms
Uploading videos onto hosting site
Adding video subtitles

Software & Tools

Client Testimonials

Bob Herring,
Founder, Responsive Design Studio

“I highly recommend Kriztian for any Web Development and Graphic Design projects! His skill and insight are readily apparent and his ability to deliver quality work exceeds expectations every time. I trust in him for his professionalism, communication, and work!“

Annette Tonkin
Founder, Mind and Body Consultancy Australia

“I was struggling managing my website and attending to the many tasks that a start up must manage. I engaged Kriztian to help me with the many tasks that I was not getting completed. Kriztian was fabulous. He has great design and website skills. He was able to rebuild my website and efficiently manage the many tasks I needed to get done. He was easy to work with and very prompt with his communication. I can highly recommend his services.”

Nicolene Steward
Managing Director and Stylist, Let’s Revamp Property Styling

“He was responsible for making updates and changes to our website, creating a google sites intranet platform, creating video intros etc. He used his own creativity and was very helpful.
Kriztian’s work was great and we are sad to discontinue his services with us due to internal restructuring changes in our company.”

Education

Informatics Institute-B.S. Information Technology Major in Multimedia

Click Funnels-Click Funnels Landing Page Creation

Work Samples

Outsourcing Angel Video Editor Virtual Assistant

Outsourcing Angel Video Editing Virtual Assistant

Outsourcing Angel Video Marketing Virtual Assistant

General VA | Full time

Desiree April L. Sunga

City, Country: Dumaguete City, Philippines

Overview: I worked as a Freelance Writer before I joined Outsourcing Angel, then in 2017 I came on board as a General Virtual Assistant and I can’t believe I just celebrated my 4th year working with the same client this year!

Language: English and Filipino

Family: Married with 1 kid

Hobbies: Reading (Mostly Fiction (YA, NA, Sci-Fi) Watching Movies/Series (any genre), Biking

Work Information

Key Skills

Email Management
Social Media Marketing
Graphic Design
Invoicing
Customer Support
Bookings and Appointments Management
Scheduling Posts
Content Creation

Admin Support

Customer Support: Email, Facebook and Website
Managing bookings and appointments
Updating and managing calendars (Oncehub)
Creating data sheets, reports and presentations
Transcriptions
CRM management and basic automations

CRM Management

Creating campaigns and automations in CRMs and Email Marketing platforms

Admin Support

Customer Support: Email, Facebook and Website
Managing bookings and appointments
Updating and managing calendars (Oncehub)
Creating data sheets, reports and presentations
Transcriptions
CRM management and basic automations

Bookkeeping

Invoicing
Paying bills

Software & Tools

Client Testimonials

Kenneth Douglas
Twins Martial Arts

“It has been a pleasure to have you on our team. Keep up the great work”

Julia Mann
CEO and Founder, Lash Tribe Pty Ltd

“You have been are a joy to work with! Your work ethic is outstanding and I am so happy that you enjoy working with me. I know it’s very fast pace at times and you are amazing at fast implementation, which is so important!

I like that you also sometimes give me some feedback which will help me grow as well.

I hope you will stay with me for years to come!”

Education

Silliman University-Bachelor of Science in Nursing

Work Samples

Outsourcing Angel General Admin Virtual Assistant

Digital Marketing VA | Full time

Maria Fiona C. Clemente

City, Country: Dasmarinas, Cavite, Philippines

Overview: I am a business and marketing professional with over 8 years of experience in digital marketing, research, project management, social media management, paid digital advertising, and messenger bot marketing. I have worked with clients across Australia, the United States, Singapore, and United Kingdom. I am a graduate BA in Organizational Communication from the University of the Philippines.

Language: English, Filipino (Tagalog)

Family: Has a husband and 2 kids (1 boy and 1 girl)

Hobbies: Cooking, Baking, Watching murder-mystery themed TV series and movies

Work Information

Key Skills

Digital Marketing
Facebook Ads
Customer Support
Social Media Management
Blog
Website Management
Lead Funnels
CRM Management

Social Media

Managing Social Media Calendars for Facebook, Instagram, Twitter, Pinterest, and YouTube
Scheduling Social Media Content using Hootsuite, Later and Buffer
Create Social Media Content using Canva
Edit Social Media Videos using Windows Movie Maker
Social Media Reports using Audience Insights, Supermetrics and Whatagraph
Managing Social Media Messenger Bots and inbox inquiries

Advertising

Create Google Ads using Keyword Planner and AdEspresso
Create and manage Facebook Ads
Conduct competitor and audience research for Facebook Ads
Conduct Search Engine Marketing research for websites

CRM Management

Create campaigns and automations in CRMs and Email Marketing platforms
Integrate and automate Marketing processes with Zapier
Managing WordPress website
Create and managing ClickFunnels Pages
Managing member profiles on MembersPro

Software & Tools

Client Testimonials

Tom Jones
Founder & CEO, Training for Warriors Darwin

“These guys have been a lifesaver. They set me up with Fiona Cruz and she has been a total weapon. Nothing but helpful and gets the jobs done that i ask her to in a timely fashion and goes above and beyond. She is a lovely person as well which of course helps! Thanks to meeting one of the co-owners of Outsourcing angels in Melbourne, I signed up immediately. It has been a great decision and has paid for itself already. Thanks”

Kristy Smith
General Manager, Your Social Voice

“Fiona is an asset to our team and is always more than willing to learn new skills and take on new tasks within the team. Some of the key characteristics that Fiona shows daily are her punctuality, dependability and her ability to work as a part of a team but also autonomously considering she is working remotely. Fiona has improved her technical skills dramatically and we are extremely supportive of her continual up-skilling and growth within our team. We are so lucky to have Fiona as a key team member and thank her so much for her hard work!”

Elena Kapp
Senior Media Buyer, Your Social Voice

“Happy 2-year anniversary! I honestly cannot do this job without you. Thank you so so much! It’s amazing that I can always rely on you. Thank you again, Fiona!! PS don’t go anywhere!“

Education

University of the Philippines-Bachelor of Arts Major in Organizational Communication

Google Analytics Academy-Individual Qualification, Google Ads Search Certification

ManyChat Messenger Marketing Experts-Messenger Marketing Expert

Facebook Marketing Consultants-Certificate to you for completing Bronze Certification

Work Samples

Outsourcing Angel Facebook Ads Virtual Assistant

Social Media VA | Part time

Marie Canlas

City, Country: Dasmarinas, Cavite, Philippines

Overview: Prior to being a VA, I was in the BPO industry for over 8 years handling different roles and campaigns. I started my freelancing career as an apprentice doing data entry tasks and eventually got clients of my own where I learned and experienced new skills that helped propel me to better opportunities and now I’ve been a Virtual Assistant for over 5 years.

Language: Tagalog, English

Family: With a partner of 11 years, 4 fur kids and 5 fur grandkids lol

Hobbies: Driving around nearby towns, cooking and trying out new dishes, reading books and watching tv series

Work Information

Key Skills

Social Media Management
Marketing
Canva Design
Content Curation
Administration
Customer Support
General Virtual Assistance

Social Media Management and/or Marketing

Manage Daily Content
Moderation and Support
Encourage Engagement
Manage Ads
Track Statistics and Adjust Strategy
Outreach

Administrative and/or Customer Support

Chat and Email Handling
Documentation
Contracts
Organization and Filing
Scheduling appointments/calendar management
Other adhoc tasks

Content Creation, Contribution, and Curation

Blog Writing
Graphics and videos for Visual Content (Posts, Posters, Ads, Price Lists, Covers, etc.)
Basic Website Design using Wix and Divi Theme
Forum Posting

General Virtual Assistance

Data Entry
Transcription

Software & Tools

Client Testimonials

Jade Allerby
Owner, focus SME

“Marie brings a lot of good qualities and enthusiasm to her role. She is a great motivator and team player.”

Education

Deped’s ALS Accreditation and Equivalency (A&E)-High School Graduate

Work Samples

Outsourcing Angel Social Media Virtual Assistant

Administration VA | Full time

Jan Alvin Dimla

City, Country: Caloocan City, Metro Manila, Philippines

Overview: Started working online since 2009, as a blogger and a freelancer. Then shifted to SEO, web development & design, and now I’m currently working as part of the admin staff for OA.

Language: Tagalog, English

Family: Single, no kids

Hobbies: Watching movies, animes, playing video games, learning new programming language

Work Information

Key Skills

Administration
Human Resource
CRM Management

Database Management

Making sure that the data is accurate for all of our tracking files and software.
Making sure that we have the correct information regarding our VAs and clients.

Technical Assistance

Providing assistance whenever someone needs technical assistance relating to SEO, programming, and any other technical stuff

Recruitment Officer

Responsible for searching for applicants for new incoming clients.
After the search process, comes the initial interview phase which I’m also responsible
If the applicant passes, I will be endorsing him/her for a panel interview with our accounts manager
Also responsible for preparing the VA profiles to be sent to the client
Manages the onboarding email for both client and VA

Software & Tools

Education

New Era University-Bachelor of Science – Major in Marketing

Work Samples

Outsourcing Angel Google Ads Virtual Assistant

Graphic Design VA | Part time

Alaila H. Alvarez

City, Country: Dumaguete City, Negros Oriental. Philippines

Overview: I’ve been a Graphic designer for 4 years for Outsourcing Angel. Aside from designing I am trained to project manage also and general tasks.

Language: Filipino and English

Family: Single

Hobbies: Biking

Work Information

Key Skills

Project Management
Graphic Design
Social Media Management
Video Editing
Transcribing

Project Management

Handling projects, such as Website projects, Social media post/banner design projects, Printing design projects etc.
Making sure projects are completed on time and can communicate with clients well.
Knows how to listen and cares about the opinions of the team.
Keeping notes of the project deadline to know what project to prioritize.
Willing to learn more

Team Leader Skills

Checking VA’s reports.
Handling weekly and monthly meeting check
Making sure VAs don’t have problems working with their clients.
Schedule team workshops for all.
Handling clients’ concerns about the VA.

Designing Skills

Design social media posts and covers (IG, FB, Youtube, and Linkedin)
Print designs such as a brochure, flyers, postcards, business cards and etc
Ad banner designs – Newsletter design
Logo designs

Other

Scheduling social media posts using Later.com or SocialPilot
Basic editing skills using Filmora

Software & Tools

Client Testimonials

Sarah Garner
Founder, Digital Bloom

“OA is such a great asset to any business – both big and small. I would be completely lost without the help I receive each day from Anika and Alaila. Not only do they do wonders for the day-to-day running of my business, but they are such a valuable part of my team.
So happy with the service that OA provides, keep doing what you’re doing, it’s awesome! Thank you 🙂“

Vivian Chan
Business Coach & Founder, Sette

“My experience of working with Outsourcing Angel has been amazing. They made the process of finding the dedicated VA to match my requirements, hiring and managing VA, as seamless as possible. Really enjoyed working with Alaila. She’s been very helpful to my business. With her help, I got to spend more time and focus on other important aspects of my business. It’s definitely a good investment for the growth of my business.“

Education

Central Philippines State University -BS in Information Technology Major in Computer Technology

Work Samples

Outsourcing Angel Graphic Design Virtual Assistant

General VA | Full time

Desiree April L. Sunga

City, Country: Dumaguete City, Philippines

Overview: I worked as a Freelance Writer before I joined Outsourcing Angel, then in 2017 I came on board as a General Virtual Assistant and I can’t believe I just celebrated my 4th year working with the same client this year!

Language: English and Filipino

Family: Married with 1 kid

Hobbies: Reading (Mostly Fiction (YA, NA, Sci-Fi) Watching Movies/Series (any genre), Biking

Work Information

Key Skills

Email Management
Social Media Marketing
Graphic Design
Invoicing
Customer Support
Bookings and Appointments Management
Scheduling Posts
Content Creation

Admin Support

Customer Support: Email, Facebook and Website
Managing bookings and appointments
Updating and managing calendars (Oncehub)
Creating data sheets, reports and presentations
Transcriptions
CRM management and basic automations

CRM Management

Creating campaigns and automations in CRMs and Email Marketing platforms

Social Media

Managing Social Media (Facebook, Instagram, Twitter, Pinterest and YouTube)
Scheduling Social Media Content using Later
Create Social Media Content using Canva, Inshot, Mojo
Basic video editing using Inshot, iMovie

Bookkeeping

Invoicing
Paying bills

Software & Tools

Client Testimonials

Kenneth Douglas
Twins Martial Arts

“It has been a pleasure to have you on our team. Keep up the great work”

Julia Mann
CEO and Founder, Lash Tribe Pty Ltd

“You have been are a joy to work with! Your work ethic is outstanding and I am so happy that you enjoy working with me. I know it’s very fast pace at times and you are amazing at fast implementation, which is so important!

I like that you also sometimes give me some feedback which will help me grow as well.

I hope you will stay with me for years to come!”

Education

Silliman University-Bachelor of Science in Nursing

Work Samples

General VA | Full time

Desiree April L. Sunga

City, Country: Dumaguete City, Philippines

Overview: I worked as a Freelance Writer before I joined Outsourcing Angel, then in 2017 I came on board as a General Virtual Assistant and I can’t believe I just celebrated my 4th year working with the same client this year!

Language: English and Filipino

Family: Married with 1 kid

Hobbies: Reading (Mostly Fiction (YA, NA, Sci-Fi) Watching Movies/Series (any genre), Biking

Work Information

Key Skills

Email Management
Social Media Marketing
Graphic Design
Invoicing
Customer Support
Bookings and Appointments Management
Scheduling Posts
Content Creation

Admin Support

Customer Support: Email, Facebook and Website
Managing bookings and appointments
Updating and managing calendars (Oncehub)
Creating data sheets, reports and presentations
Transcriptions
CRM management and basic automations

CRM Management

Creating campaigns and automations in CRMs and Email Marketing platforms

Social Media

Managing Social Media (Facebook, Instagram, Twitter, Pinterest and YouTube)
Scheduling Social Media Content using Later
Create Social Media Content using Canva, Inshot, Mojo
Basic video editing using Inshot, iMovie

Bookkeeping

Invoicing
Paying bills

Software & Tools

Client Testimonials

Kenneth Douglas
Twins Martial Arts

“It has been a pleasure to have you on our team. Keep up the great work”

Julia Mann
CEO and Founder, Lash Tribe Pty Ltd

“You have been are a joy to work with! Your work ethic is outstanding and I am so happy that you enjoy working with me. I know it’s very fast pace at times and you are amazing at fast implementation, which is so important!

I like that you also sometimes give me some feedback which will help me grow as well.

I hope you will stay with me for years to come!”

Education

Silliman University-Bachelor of Science in Nursing

Work Samples

LinkedIn VA | Full time

Cecilleen Mabilog

City, Country: Bacolod City, Philippines

Overview: I worked in corporate jobs for 5 years before joining the virtual world. My previous roles were in customer service, sales and business management.

Language: English, Filipino (Tagalog)

Family: Married with 2 kids

Hobbies: Managing my personal Facebook Page and Groups, Netflix, Online shopping!

Work Information

Key Skills

Customer Service
Social Media Management
Basic Graphic Design
Basic Video Editing
Administration

LinkedIn

Managing LinkedIn Company Page and Profiles
Managing and moderating community in LinkedIn Groups
Managing and responding to InMail
Moderating and responding to Connection Requests
Source LinkedIn content from relevant pages
Create LinkedIn content using Canva
Moderating comments and reviews
Engaging and following relevant LinkedIn Connections

Social Media

Managing all other social media channels: Facebook, Instagram, Pinterest and YouTube
Scheduling social media content for all channels
Moderating comments, posts, tags and reviews
Managing and moderating Facebook Group Community
Managing and responding to Direct Messages

YouTube

Basic video editing
Posting and scheduling YouTube videos
Creating YouTube Playlists
Creating YouTube Cover Images using Canva

Email Marketing

Creating and scheduling Email Campaigns in Active
Campaign and MailChimp
Managing Lists and Subscribers in Active Campaign and MailChimp

Software & Tools

Client Testimonials

Bogdan Bobocea
CEO, The Tad James Co

“You are very good at what you do. It’s shown in our social media. Love it!!! Thank you for being you“

Irinia Kalonatchi
Content Curator, The Tad James Co

“Thank you Ces to be so awesome. I look back on what was published this year – it’s all product of dedication, full attention to details, following up and desire to learn.“

Education

Central Philippine University-Bachelor of Science in Advertising

Work Samples

Outsourcing Angel Linkedin Marketing Virtual Assistant

General VA | Full time

Gail Galima

City, Country: Philippines

Overview: I see myself still working from home, with Outsourcing Angel and managing my small business with my husband and family.

Language: English, Filipino

Family: Married, with 3 kids

Hobbies: Singing, baking and playing mobile games

Work Information

Key Skills

Admin Support
Social Media
Bookkeeping

Admin Support

Customer Support: Email, Facebook and Website
Managing bookings and appointments
Updating and managing calendars
Creating data sheets, reports, and presentations
Transcriptions
CRM management and basic automation

Social Media

Managing Facebook, Instagram, Twitter and Linkedin
Content Creation for Social Media Sites
Video creation and basic editing
Scheduling posts

Bookkeeping

Invoicing
Paying bills

Software & Tools

Client Testimonials

Sam Shiah
Founder, Wall Street Mastermind

“Thanks Gail – I am impressed with the videos you are posting as you answer some questions. The ladies are getting so much”

Work Samples

Instagram VA | Full time

Abegail Mae R. Loste

City, Country: Davao City, Philippines

Overview: I used to work for a BPO company in Davao. Then in 2017, my son became extremely ill and I ultimately resigned from my job so that I could work from home to care for my son. My first Outsourcing Angel client was an Australian Digital Marketing Agency that hired me as the Executive Assistant and Project Coordinator. I’ve gained so much valuable knowledge and expertise from my first-hand experience working with this client…I even flew to Australia to meet them when they were scaling their business! Now my life is more flexible and I love adding more value to my clients to support them virtually.

Language: English, Filipino (Tagalog)

Family: Married with 1 son

Hobbies: Playing with my son, cooking and cleaning, eating out with family and friends

Work Information

Key Skills

Social Media Management
Graphic Design
Administration
Research

Instagram

Design Instagram posts and stories in Canva
Editing Instagram videos in iMovie
Curate Instagram content from relevant sources
Creating Instagram captions with tags and hashtags
Managing Instagram calendar and scheduling posts
Optimise Instagram profile with links and buttons
Instagram engagement with relevant pages – Manage Instagram Inbox and comments

Administration

Optimise systems and processes
Maintain intranet (Sharepoint site)
Email management and customer support
Maintain CRM (Active Campaign & MailChimp)
Research
Ad hoc tasks

Graphic Design

Create visual business presentations
Create business proposals
Create brochures, calling cards, forms, etc
Design Resource guides

Software & Tools

Client Testimonials

Roy Hanford
Owner & Couch, The Fit Project

“Abby THANK YOU. I can’t thank you enough right now but having you on team TFP has been the BEST thing ever; not just with you going above and beyond this last week, but since you joined our team.”

Jo Holdsworth
Director, Sparklean FX Cleaning

“Hi Abby, So glad I don’t have to provide content when you do it so well. I cannot keep up with the rather large list that is building on my desk here! I’ve looked at all the videos and your work is really impressive, far better than anything we can do!”

Education

University of the Philippines in Mindanao-Bachelor of Science in Biology (Major in Cell Biology)

Foundr-Instagram Domination Course (Online Courses)

Work Samples

Outsourcing Angel Instagram Marketing Virtual Assistant

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