$11 to $15 per Hour AUD
Let our outsourced talent handle all your eCommerce needs from product listings and order processing to inventory management, customer enquiries and more.
Rates are in AUD and vary based on role scope and experience level. A fixed management fee applies separately.
Drive more sales through your online store with a vetted eCommerce Specialist
A dedicated eCommerce Specialist takes over product management, order fulfilment, inventory coordination, platform maintenance and customer enquiry handling so the store runs reliably without the founder in the middle of it.
Specialists placed through Outsourcing Angel are carefully vetted and supported, saving businesses up to 70% compared to hiring locally.
What does an eCommerce Specialist handle day to day?
Product management
Order fulfillment
Website maintenance
Product management
Order fulfillment
Website management
Meet available eCommerce Specialists
Jessica
Dannisse
Why eCommerce Specialists Take Work Off Your Plate
Client Happiness Guarantee
More than just VA placement.
Aside from placement, we support the onboarding and integration of your virtual assistant throughout the first 90 days.
And if your outsourced talent genuinely isn’t the right fit, we’ll find a replacement at zero additional cost, plus give you 1 week of free service to support the transition.
As your VA becomes more independent, our team remains available through ongoing check-ins and guidance to help keep things on track.
Trusted by 2,000+ businesses across Australia and beyond
“I recommend them to all of my business friends.”
My company has been a client of Outsourcing Angel for well over three years and I recommend them to all of my business friends.
Not only do I work with a great VA, who’s super reliable, smart, and lovely, but they offer a real support system for their VAs.
I know that my VA has full healthcare coverage, that she gets training if she needs or wants it, and that she’s part of a team where she can get any kind of support she might need.
- Nina Froriep
Chief Video Democratizer, Clock Wise Productions
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“A cut above the rest…”
Having worked with different agencies in the past, Outsourcing Angel has been a cut above the rest! From initial screening of candidates to helping us systemise/automate many of our processes to be VA-ready, the OA team have been client outcome-focused the whole way.
- Ricky Chau
Managing Director, Taste Studios
EO Member Adelaide
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“[My VA] is certainly someone I could trust with my life.”
[VA Donna] is certainly someone I could trust with my life [and] I know she knows what to do…I don’t have any issues whatsoever and she’s always been wonderful. She has great ideas I just couldn’t think of ‘cause she’s operating from a different angle.
- Barbara Braithwaite
Principal Speech Pathologist, Safe Swallowing Australia
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“OA can provide the support any business needs”
Outsourcing Angels has added value across our business from improving customer service to optimising collections.
We have worked with multiple VAs within OA who have a range of skills that seem to be able to fit any requirement.
- Mark Newstead
Chief Operating Officer, Butn
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“Best I have ever dealt with in the BPO industry!“
Absolutely thrilled with the service provided by Outsourcing Angel! From start to finish, their team demonstrated exceptional professionalism, efficiency, and expertise. The customer support is top-notch, always available, friendly, and incredibly knowledgeable[…] Communication was clear and transparent throughout, and they consistently delivered on their promises. Their dedication to quality and customer satisfaction truly sets them apart. They operate like a well-oiled machine[…] I can’t recommend Outsourcing Angel enough for anyone looking to elevate their business operations. Five stars all the way!
- Jason Tan
General Manager, Watch Smoke Alarms
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The 5D Freedom Staffing System
Most outsourcing models skip straight to hiring. The Outsourcing Angel 5D Freedom Staffing System connects eCommerce operational requirements to the right role structure before any placement takes place, so the specialist is managing store operations consistently from day one.
Design
Mapping your time, store bottlenecks, your not-to-do list and the operational tasks to delegate for the highest efficiency ROI
Define
Turning identified tasks into clear product management responsibilities, fulfilment workflows, customer support processes and KPIs
Discover
Sourcing and shortlisting experienced eCommerce Specialists who match your platform requirements, industry and operational needs
Deploy
Guided onboarding to set up platform access, operational workflows, accountability systems and communication processes, all payment and HR-related support included
Develop
Optimising performance to expand the specialist’s platform responsibilities, increase efficiency and reduce operational load as the store grows
Frequently Asked Questions
I am spending too much time on store operations and not enough on growing the business. Can an eCommerce Specialist fix that?
Yes. This is the most common reason businesses add an eCommerce Specialist.
When the founder or manager is handling product uploads, order queries, inventory updates and customer emails, the growth side of the business slows down.
A dedicated specialist takes over the operational layer so the focus can shift back to where it creates the most value.
Specialists placed through Outsourcing Angel are experienced across Shopify, WooCommerce, Amazon Seller Central, Etsy and the operational tools most stores already use.
What platforms and tools can an eCommerce Specialist work with?
Specialists are experienced across Shopify, WooCommerce, Amazon Seller Central, eBay, BigCommerce, Etsy, Gorgias, Klaviyo and ShipStation, as well as inventory management, reporting and helpdesk platforms. The role is built around the systems already in use so the transition is smooth and operations are not disrupted.
What does it cost?
eCommerce Specialists placed through Outsourcing Angel start from $11 to $15 per hour AUD depending on experience and role scope, saving businesses up to 70% compared to a local hire. Recruitment, background checks, payment and ongoing support are all handled centrally.
How long does it take to get started?
Most businesses begin reviewing shortlisted candidates within days of completing a Freedom Audit. The 5D Freedom Staffing System structures the role before placement so platform access, workflows and responsibilities are defined before the specialist begins, reducing the ramp-up time significantly.
Do I have to pay tax on a remote eCommerce Specialist?
No. There are no tax obligations for the business. The specialist is responsible for their own tax requirements regardless of which country they are based in.
Get a custom plan for your business
In a Freedom Audit, you will receive a custom plan for your business including:
Book your Freedom Audit today.
