In 2025, businesses are leaning more than ever on outsourcing to stay ahead of the curve. According to a report by Grand View Research, the global VA market is projected to grow by 23% in 2025 because of this demand.
Whether it’s managing social media, streamlining administrative tasks, or keeping up with industry-specific needs, hiring a skilled virtual assistant has become a game-changer for companies worldwide.
So knowing which tasks to outsource to a virtual assistant can save you countless hours and dramatically boost your productivity!
In this article, we’ll dive into the top tasks you can start outsourcing immediately, to help you leverage the power of VAs to streamline your operations and accelerate your growth in 2025.
Key takeaways:
Why Outsourcing to a Virtual Assistant is Essential in 2025
If you’re managing a team, outsourcing to a virtual assistant can help you scale your operations, save valuable time, and reduce overhead costs by up to 78% 📈
More and more businesses are relying on VA expertise for tasks such as
- social media management
- administrative support
- and real estate operations.
👉 Related: How to leverage a social media VA for your business
For example, hiring a social media virtual assistant to handle your content scheduling and engagement, or a real estate virtual assistant to manage client inquiries and property listings, allows you to focus on strategy rather than execution.
Whether you’re based in Australia or elsewhere, leveraging a VA’s skills can position your business for long-term success.
Top Tasks to Outsource to a Virtual Assistant in 2025
In an increasingly competitive business environment, outsourcing allows you to:
- Focus on high-value activities.
- Reduce costs by avoiding full-time hires for specialised roles.
- Scale your operations with flexibility and ease.
Here are the top tasks businesses in Australia and around the world delegate to VAs:
1. Social Media Management
Social media remains a critical channel for customer engagement, but it’s time-consuming.
A social media virtual assistant can ensure your platforms stay active and impactful, helping you grow your audience while you focus on higher-impact tasks such as networking and product development.
💡 Example tasks to outsource to a virtual assistant:
- Scheduling posts on LinkedIn, Facebook, Instagram, TikTok, etc.
- Responding to comments (engagement)
- Creating graphics and videos for brand awareness
- Monitoring analytics on your social media platforms
- Managing your ad campaigns, and more.
2. Administrative Support
Administrative tasks are essential but can bog down your schedule, leaving you with barely enough time and energy for actual strategy that moves the needle.
👉 Related: What can an Admin VA do for your business?
A virtual admin assistant ensures that the necessary admin responsibilities are handled well in the background, giving you more time to focus on decision-making.
💡 Example tasks to outsource to a virtual assistant:
- Day-to-day email and calendar management
- Data entry and organisation
- Drafting documents and contracts
- Booking travel arrangements, and more.
3. Customer Support
Excellent customer support is key to retaining clients and acquiring new ones, but it can be overwhelming when you have a lot of people to target or respond to.
VAs trained in customer service can provide timely and professional responses, enhancing your brand reputation among interested leads AND loyal customers.
💡 Example tasks to outsource to a virtual assistant:
- Responding timely to emails and messages
- Handling customer complaints, if any
- Managing live chats,
- Sharing your unique offers and brand voice with interested leads
- Escalating client concerns, and more.
4. Content Creation
High-quality content is a cornerstone of marketing success. VAs skilled in content creation can help you maintain a consistent presence without the need for expensive, in-house hires.
💡 Example tasks to outsource to a virtual assistant:
- Writing blogs and Google My Business posts
- Editing YouTube shorts and long-form videos
- Designing graphics for Instagram, Facebook, and LinkedIn
- Creating presentations for networking,
- Drafting brochures, business cards, and more.
5. Bookkeeping and Financial Management
Our Australian and international clients choose their preferred VA from our comprehensive shortlist, and they’re assured of free VA replacements whenever they need it.
Keeping track of finances is crucial, but it can be tedious when you already have so much on your plate. A VA with bookkeeping expertise ensures your records are accurate and up-to-date.
💡 Example tasks to outsource to a virtual assistant:
- Invoicing
- Expense tracking
- Basic financial reporting
- Managing refunds and product returns
- Trip expenses computation, and more.
6. Real Estate Support
If you’re a real estate professional such as a realtor or an agent, you’re often juggling multiple clients and properties. A real estate virtual assistant can help organise these tasks efficiently, freeing up your time to close deals and nurture client relationships 🏠
💡Example tasks to outsource to a virtual assistant:
- Managing property listings on realestate.com.au, Domain, Zillow, etc.
- Responding to client inquiries
- Booking your showings and other scheduled appointments
- Drafting contracts, and more.
By delegating these tasks to a virtual assistant, you’ll not only increase productivity but also position your business for long-term success in 2025 and beyond!
👉 Related: The Ultimate Guide: What Can VAs Do?
How to Find and Hire the Right Virtual Assistant
The process of hiring the right virtual assistant doesn’t have to be overwhelming…if you know what to look for! 😉
Here’s how to ensure you find a VA who aligns perfectly with your needs:
1. Identify Your Needs
Start by listing the tasks you want to delegate. Are you looking for a social media virtual assistant to handle your online presence? Or do you need a virtual admin assistant for scheduling and data entry?
Defining your needs will help you focus on finding the right skill set and avoid scope creep!
Digital Marketing Virtual Assistants
These Angels have the qualifications to help with scheduling in content, advertising campaigns and reply to customers through social media or other online platforms.
Digital Marketing VA
Maria Fiona C. Clemente
Dasmarinas, Cavite, Philippines
Digital Marketing VA
Fatima Abillon
Philippines
👉 Related: Top 10 Must-Have Virtual Assistant Skills
For businesses operating in Australia, hiring a VA within or close to the same time zone ensures better collaboration and responsiveness. This is why Philippines-based VAs are highly preferred, in addition to their high proficiency in English.
2. Look for Specialised Experience
If your business operates in a specific industry, such as real estate, consider hiring a real estate virtual assistant with experience in CRM management and property listings.
Specialised VAs who bring years of experience bring added value by understanding the nuances of your field. That’s why we only process the top 10% of remote talent available—to ensure the VAs we match bring results to business owners’ bottom line!
👉 Related: Meet our Virtual Assistants!
3. Assess Communication and Tools Compatibility
Clear communication and tool proficiency are essential for the success of your VA arrangement.
During interviews, ask potential VAs about their preferred tools (e.g., Google Chats, Notion, Slack) and their approach to regular updates. This ensures smooth collaboration and alignment with your workflow.
4. Use a Trusted VA Agency
Working with a reputable agency can save you time and effort. Agencies vet candidates on your behalf, ensuring they meet professional standards and are ready to deliver.
Plus, agencies often provide support, such as VA replacements, if needed.
Here’s a list of business support we provide at Outsourcing Angel:
👉 Related: How our agency supports the UN’s Sustainable Development Goals
By following these steps for hiring a VA, you’ll not only find a capable virtual assistant but also establish a foundation for a productive and long-lasting partnership.
Virtual assistants help you stay competitive in 2025
Whether you need help with social media management, administrative tasks, real estate support, or customer service, virtual assistants can take care of the time-consuming work in 2025 that often holds you back from focusing on growth.
By delegating tasks to skilled professionals, such as a social media virtual assistant or a virtual admin assistant, you gain the freedom to prioritise what matters most: building your business and delivering exceptional value to your clients 💯
Plus, with the cost-effectiveness of VAs compared to local hires, you can free up your plate without the overhead costs of hiring full-time staff!
Want to hire a Virtual Assistant?
Hiring the right VA can transform your business. Whether you’re based in Australia or anywhere else, a virtual assistant can be the key to unlocking your full potential in 2025 and beyond.
Click the button below and let’s talk more about finding the right VA for your needs!
